Customer Service Rep (CSR) in Halethorpe, MD

Job title: Customer Service Rep (CSR) in Halethorpe, MD at Supreme Service Today Company: Supreme Service Today Job description: Supreme Service Today is currently hiring for a full-time Customer Service Rep (CSR) to communicate with customers and provide valuable insight into our services in the Baltimore, Maryland area. This is an Inside Sales CSR Position. This CSR position earns a competitive wage of $15-$18/hour, plus commission.In addition to competitive pay and our positive workplace culture, we offer our Customer Service Reps (CSRs) the following benefits:

• 50% paid medical and dental
• Vision
• Life insurance
• A 401(k) plan
• Opportunities for advancement
• Bonuses
• Ongoing training
• Growth opportunities
• Full-time employment
• Paid holidays
• A great working environment and team attitude

So, now that you've learned the who, what, where, and why, you may be wondering HOW? It's easy! Just fill out our initial mobile-friendly online application. We hope to meet you soon!DAY-TO-DAYThis CSR position typically works a full-time schedule during business hours.As an HVAC and plumbing Customer Service Rep (CSR), you have the vital role of providing our clients with excellent customer service. You communicate with the customer to effectively determine service needs. In a timely manner, you schedule appointments for our clients and organize sales calls. You also dispatch our service technicians to fix any HVAC or plumbing issues. With your computer skills, you prioritize and enter data into our database. You gain great satisfaction from helping our community with essential services.ABOUT SUPREME SERVICE TODAYFounded in 2005, we are a family-owned and operated HVAC and plumbing company that prides itself on offering superior customer service and quality workmanship. Our company has factory-trained, experienced, and highly qualified technicians to provide installation, repair, or maintenance services to any and all major brands of cooling, heating, or geothermal equipment. We pledge to be the best service experience that our customers have every time. Our company is a highly recognized business that has received the BBB A+ accreditation, Angie's List "Super Service Award", and many others.We recognize employee accomplishments as well as their ambitions to excel in their career. We are fast-growing and are in need of qualified, reliable, honest, and hardworking individuals to be a part of our winning team. In return for their hard work, we provide top pay, generous benefits, and a work environment that people want to be a part of!OUR IDEAL CUSTOMER SERVICE REP (CSR)

• Communication skills--Written and verbal communication come naturally to you.
• Customer service skills--Meeting the customers' needs is what it's all about, and you do it with ease.
• Reliable--We know that our customers and our business are in good hands with you on our team.
• Time-management--You have a knack for prioritizing your time and making it all happen.
• Professional--No matter the situation, you present yourself and our business in a positive, professional way.

If this sounds like you, keep reading!REQUIREMENTS FOR A CUSTOMER SERVICE REP (CSR)

• High school diploma or equivalent
• Basic knowledge about computers
• CSR skills

If you meet the above requirements, we need you. Apply today to join our HVAC and plumbing team as a CSR!Location: 21227Must have the ability to pass a background check and drug screening test. Expected salary: $15 - 18 per hour Location: Halethorpe, MD Job date: Tue, 03 Jun 2025 22:24:51 GMT Apply for the job now! Apply for this job