Customer Service Representative
Job title: Customer Service Representative in Lexington, KY at Adecco
Company: Adecco
Job description: Adecco is hiring for a Customer Service Representative for a local client in Lexington, KY! Competitive pay rate and opportunity for remote work after the training period!Position Overview:We're looking for a friendly and reliable Customer Service Representative to support customers by answering questions, resolving issues, and providing product or service information. You'll be the first point of contact and play a key role in ensuring customer satisfaction and a positive brand experience.Duties:We need a quick learner who can become a subject matter expert. In the role, you would be responsible for:Process and manage customer orders as well as resolving customer account issues in a timely and professional manner.Handle customer inquiries and concerns related to orders and accounts. This includes researching Accounts Receivable variances and/or navigating systems outside of SAP, such as Salesforce and customer specific portals.Provide proactive communication to internal and external business partners.Must be able to work with plants, carriers and others to schedule shipments to meet customer requirements.Must be able to resolve customer account issues in a timely and professional mannerMust be able to manage pricing process based on customer requirements.RequirementsSome college or equivalent work experience in Customer Service or Accounts ReceivableMinimum 1-3 years customer experiencePay Details: $25.00 per hourBenefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.Equal Opportunity Employer/Veterans/DisabledTo read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.adecco.com/en-us/candidate-privacyThe Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
- The California Fair Chance Act
- Los Angeles City Fair Chance Ordinance
- Los Angeles County Fair Chance Ordinance for Employers
- San Francisco Fair Chance Ordinance