eCommerce Assistant
Job title: eCommerce Assistant in Ontario, CA at Westin Furniture
Company: Westin Furniture
Job description: Benefits:
- 401(k) matching
- Dental insurance
- Health insurance
- Opportunity for advancement
- Vision insurance
- Create and optimize product listings across major e-commerce platforms, including Amazon, Wayfair, Bed Bath & Beyond, Macy’s, Target, and other high-volume sales channels.
- Understand the unique requirements, listing guidelines, and best practices for each e-commerce platform to ensure compliance and maximize performance.
- Ensure all product data—including pricing, descriptions, and images—is consistently updated and accurate across all platforms.
- Write compelling product titles, bullet points, and descriptions using SEO best practices to improve visibility and conversion on Amazon and similar marketplaces.
- Monitor and analyze ASIN performance, including rankings, reviews, ratings, and sales data, and make data-driven improvements.
- Conduct in-depth competitor research to identify trends, gaps, and optimization opportunities.
- Upload and manage listing images, ensuring they meet platform standards and enhance the visual appeal of listings.
- Collaborate with and report directly to the E-Commerce Account Manager to align on goals, strategies, and performance metrics.
- Perform additional e-commerce support tasks as needed.
- 2+ years of hands-on e-commerce experience, specifically with product listings and marketplace management.
- Deep understanding of multiple e-commerce platforms and their specific listing requirements (e.g., Amazon, Wayfair, Macy’s).
- Proficiency in Adobe Photoshop and image editing for digital product presentation.
- Familiarity with online sales platforms such as Amazon, eBay, and other mass retail websites.
- Strong proficiency in Microsoft Office Suite, particularly Excel and Word.
- Self-starter with strong initiative and the ability to manage shifting priorities in a fast-paced environment.
- Minimum 1 year of online listing and content writing experience.
- Prior experience managing online listings in the furniture or outdoor furniture space is a plus.
- Previous experience with marketplace analytics tools and reporting dashboards.
- Bachelor’s degree in Business, Marketing, Communications, or a related field; or 2–5 years of equivalent experience.
- Proven success managing marketplace listings and enhancing product visibility and sales.
- Exceptional written and verbal communication skills.
- Results-driven and highly organized, with excellent time management and follow-through.
- Proficiency in Microsoft Office and Google Suite tools.
- Working knowledge of Google Analytics and familiarity with Pay-Per-Click (PPC) advertising.
- Strong attention to detail with a typing speed of at least 60 WPM.
- Solid understanding of branding, visual merchandising, and product positioning in online marketplaces.
- Ability to work collaboratively within a team and take ownership of responsibilities with minimal supervision.