IT Systems Administrator I
Job title: IT Systems Administrator I in Englewood, CO at Dish Network
Company: Dish Network
Job description: Job Description:Company SummaryEchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products.Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV.
Department SummaryOur Technology teams challenge the status quo and reimagine capabilities across industries. Whether through research and development, technology innovation or solution engineering, our team members play a vital role in connecting consumers with the products and platforms of tomorrow.
Job Duties and ResponsibilitiesThe MacOS System Administrator is responsible for maintaining Enterprise-wide device policies and OS software for all Apple desktop and laptop configurations in our environment. We enable end user MacOS configurations for use in various corporate/remote office locations nationwide and internationally. This position plays a critical role in the overall end-to-end device management lifecycle.Key Responsibilities:Manage and administer all Apple hardware, including software packaging, QA testing, deployment, issue resolution, and support for IT and new use cases.Develop automation tools for tasks like device staging, app distribution, troubleshooting, and other UEM activities.Proactively monitor, maintain, and tune systems for maximum uptime, leveraging automation where possible.Collaborate with vendors to enhance software/hardware, resolve bugs, and implement business-requested features.Lead change request management for app approvals, updates, security policies, and monthly patching cycles.Provide enterprise-wide training, mentorship, documentation, and process improvements; serve as top-tier escalation for Apple systems issues.
Skills, Experience and RequirementsEducation and Experience:
- Bachelor's degree from four-year college or university in technical/scientific discipline
- 2+ years experience as an Apple system administrator in an enterprise environment and seen as the go-to expert in an area of specialization with an increasingly strategic mindset