Operations Quality & Continuous Improvement Supervisor
Job title: Operations Quality & Continuous Improvement Supervisor in Jacksonville, FL at CHEP
Company: CHEP
Job description: CHEP helps move more goods to more people, in more places than any other organization on earth via our 347 million pallets, crates and containers. We employ approximately 13,000 people and operate in 60 countries. Through our pioneering and sustainable share-and-reuse business model, the world’s biggest brands trust us to help them transport their goods more efficiently, safely and with less environmental impact.What does that mean for you? You’ll join an international organization big enough to take you anywhere, and small enough to get you there sooner. You’ll help change how goods get to market and contribute to global sustainability. You’ll be empowered to bring your authentic self to work and be surrounded by diverse and driven professionals. And you can maximize your work-life balance and flexibility through our .Job DescriptionAbout the Role:Manage overall plant quality, driving continuous improvement initiatives to ensure superior customer experience in key areas of service, quality, and operational excellence.Lead the implementation of best operational practices and cost efficiencies while maintaining essential quality standards and optimizing raw material utilization to achieve customer satisfaction and plant profitability.Provide leadership and direction to the plant quality team to ensure alignment with business goals and compliance with quality management systems.Key Responsibilities may include:
- Drive continuous improvement initiatives targeting key performance indicators (KPIs) to ensure that plant quality control meets or exceeds targets.
- Lead, organize, and report on group projects focused on enhancing quality systems and implementing continuous process improvements.
- Supervise, mentor, and coach quality department employees, addressing employee relations issues, and fostering a collaborative work environment.
- Partner with the Plant Manager to provide leadership in recruiting, training, developing, and evaluating the quality team to ensure effective execution of responsibilities.
- Ensure consistent execution of Standard Operating Procedures (SOPs) across the plant in compliance with the Quality Management System (QMS) and other relevant standards.
- Support cost and yield performance by overseeing quality-related aspects of the plant, in consultation with the Plant Manager, and contribute to the plant's overall profitability.
- Collaborate with Health, Safety, and Environment (HSE) teams to promote and drive safety improvements across the plant, supporting the Zero Harm initiative.
- Drive continuous improvement initiatives targeting key performance indicators (KPIs) to ensure that plant quality control meets or exceeds targets.
- Lead, organize, and report on group projects focused on enhancing quality systems and implementing continuous process improvements.
- Supervise, mentor, and coach quality department employees, addressing employee relations issues, and fostering a collaborative work environment.
- Partner with the Plant Manager to provide leadership in recruiting, training, developing, and evaluating the quality team to ensure effective execution of responsibilities.
- Ensure consistent execution of Standard Operating Procedures (SOPs) across the plant in compliance with the Quality Management System (QMS) and other relevant standards.
- Support cost and yield performance by overseeing quality-related aspects of the plant, in consultation with the Plant Manager, and contribute to the plant's overall profitability.
- Collaborate with Health, Safety, and Environment (HSE) teams to promote and drive safety improvements across the plant, supporting the Zero Harm initiative.