Airport Sky Cap Agent-KOA/DL in Kailua-Kona, HI
Job title: Airport Sky Cap Agent-KOA/DL in Kailua-Kona, HI at Unifi
Company: Unifi
Job description: General informationJob TitleAirport Sky Cap Agent-KOA/DLDateMonday, April 28, 2025StateHawaiiCityKailua-KonaBase Pay Rate:$ 17.24Full/Part TimePart TimeExempt or Non-Exempt PositionNon-ExemptPart Time DaysDays of the week Shift Shift Start Time Monday, Tuesday, Wednesday, Thursday, Friday, Saturday, Sunday P.M. shiftRequirements and DescriptionResponsibilities
- Assist passengers with a smile and friendly face through arrival and check-in processes, including support for passengers with special needs such as passengers needing wheelchair assistance.
- Handle all aspects of wheelchair support by operating a computerized system, boarding, baggage service, reservations and resolving related complaints and problems.
- Direct passengers through Customs, Immigration, and Quarantine.
- Assist Ramp Service Agents to ensure that wheelchairs, strollers, and gate-checked bags are made available for loading upon departure and delivery to passengers upon arrival.
- Operate equipment to include the jetway, computer keyboards, and carrier-specific reservation/ ticketing software.
- Oversee all customer services issues related to wheelchair-bound customers.
- Have the flexibility to work a variety of shifts, including nights, weekends, holidays, and overtime.
- Must be able to lift/carry / push/pull and move items of 70 pounds and/or more on a regular basis and repetitively lift weights of 40 to 50 pounds on raised surfaces.
- Must be able to walk, climb, bend, kneel, crawl, and stoop on a frequent basis and for extended periods.
- Must be at least 18 years of age.
- Must have the authorization to work in the United States as defined by the Immigration Reform Act of 1986.
- Must complete ramp and SIDA training to obtain airport authority identification security.
- Flight Benefits - exclusive travel privileges for yourself and your family
- Competitive pay with daily access to earned wages
- Paid holidays and Paid time off
- Comprehensive Medical, Dental, and Vision Insurance
- 401k with 3% company match contribution when you contribute 9% to your retirement plan after 30 days for full-time employees
- Exclusive Discounts and Additional Wellness programs