Senior Technical Project Manager - Operational Design & Service Enablement
About the position The Senior Technical Project Manager for Operational Design & Service Enablement at Verizon is responsible for leading the design and implementation of innovative products and services. This role involves managing a portfolio of high-impact projects, collaborating with cross-functional teams, and ensuring successful project delivery while enhancing the customer experience.
Responsibilities
- Managing a portfolio of 6-8 high-impact projects simultaneously, ensuring timely and successful delivery within scope and budget.
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- Collaborating closely with product teams throughout the product development lifecycle, providing input on requirements and development.
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- Leveraging Agile and Project Management best practices to drive efficient project execution.
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- Partnering effectively with cross-functional teams across Verizon Business Group (VBG), including Operations, Service Delivery, IT, and external vendors.
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- Overseeing all project phases, including initiation, planning, design, execution, monitoring, controlling, and closure.
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- Providing clear and concise project updates to stakeholders at all levels, including executive leadership.
Requirements
- Bachelor's degree or four or more years of work experience
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- Six or more years of relevant work experience
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- Experience leading and working with cross functional teams
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- Experience in leading meetings (calls/Webex/in-person), stating project goals and objectives, and driving team members to meet those goals throughout the project lifecycle
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- Strong organizational and project management skills
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- Strategic planning capability
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- Experience with Google Drive, MS Word, MS PPT, MS Project and MS Excel skills
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- Willingness to travel
Nice-to-haves
- A degree
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- Eight or more years of project management experience, especially in support of a Product Development organization
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- PMP certification and/or VLSS
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- Experience in Engineering, Planning, and/or Operations, especially with Telecommunications networks (ie. Wireless - 4G/5G, Advance Communications, Network and Security)
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- Technical and project leadership knowledge experience
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- Ability to proactively identify needs and the willingness to take action
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- Assertiveness and negotiation skills
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- Excellent written and verbal communication skills
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- Excellent presentation skills
Benefits
- Hybrid work environment with defined work location
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- Minimum eight assigned office days per month
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- Diversity and inclusion initiatives
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- Equal opportunity employer commitment
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