Patient Ambassador Opportunities-Evening Shift-Mercy South

About the position At Mercy, we are dedicated to providing compassionate care and exceptional service, and our Patient Ambassador role is a vital part of this mission. Located at Mercy Hospital South, the Patient Ambassador operates under the direct supervision of the Patient Food Services Manager. This position involves delivering patient-focused support services across a multidisciplinary scope, which includes food and nutrition services, linen and laundry services, housekeeping, and supply management. The Patient Ambassador is responsible for operating TUG robots to deliver and exchange supplies and patient meals to nursing units, ensuring that all duties are performed in alignment with our mission, values, and Mercy Service Standards. In this role, you will be part of a supportive community that encourages collaboration and innovation. You will have the opportunity to pioneer new models of care and transform the healthcare experience through advanced technology and innovative procedures. We are expanding our services to better serve our communities, and we invite you to be a part of this journey. Whether you are looking for part-time or full-time opportunities, we have positions available that can match your unique skills and talents. Compassion and professionalism are at the core of our values. We seek individuals who possess a positive outlook and a strong sense of advocacy, as these qualities align perfectly with our mission and vision. If you are ready to make a difference in the lives of others and contribute to a healing ministry, we encourage you to apply for the Patient Ambassador position at Mercy.

Responsibilities

• Provide patient-focused support services within a multidisciplinary scope.

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• Operate TUG robots for the delivery and exchange of supplies and patient meals to nursing units.

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• Assist in food and nutrition services, linen, laundry services, housekeeping, and supply management.

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• Perform duties in a manner consistent with Mercy's mission, values, and service standards.

Requirements

• Food Handlers certification within 90 days of hire.

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• Ability to communicate effectively in English, both verbally and in writing.

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• Interest in learning new skills and growth within the department.

Nice-to-haves

• High school diploma or equivalent preferred.

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• Additional languages preferred.

Benefits

• Day-one comprehensive health, vision, and dental coverage.

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• Paid time off (PTO).

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• Tuition reimbursement.

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• Employer-matched retirement funds.

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