Bilingual Evening/Weekend Client Relations Associate
About the position The Bilingual Evening/Weekend Client Relations Associate is a part-time remote position focused on providing exceptional support to clients as they navigate a budget and debt counseling course. The role requires effective communication in both English and Spanish, with a strong emphasis on helping clients understand course details and resolving their inquiries through various channels such as phone and online chat. A commitment to working evenings and weekends is essential for this position. Responsibilities Provide outstanding support to Abacus clients , Resolve inbound requests via phone, online chat, and email , Explain technical issues to clients in a way they can understand , Use internal tracking tools to manage client issues , Must be available to work every Saturday night Requirements Fluent in Spanish (speaking and writing) , 1+ year experience in client service, retail, or educational role preferred , Bachelor's degree preferred , Strong written and verbal communication skills , Well organized and able to multi-task , Able to work independently and as a team player Nice-to-haves Benefits Work from home Apply Job!