Account Manager DSP Partnerships US

Role Title: Account Manager DSP Partnerships, North America

Reports to: Director of North America

Location: New York, Hybrid

VIOOH (pronounced “view”) is a leading global digital out of home marketplace. Launched in 2018 and with headquarters in London, VIOOH’s platform connects buyers and sellers in a premium marketplace, making Out of Home (OOH) easily accessible.

Led by a team of digital OOH & programmatic tech experts, VIOOH is pioneering the transformation of the OOH sector, championing its role in enhancing omni-channel digital campaigns through the use of programmatic capabilities and data. Financially backed by the world’s #1 out of home company JCDecaux, we offer an integrated automation and programmatic trading platform, incorporating both JCDecaux and third party media sellers, as well as buyers.

Role overVIOOH

We are looking for an experienced Partner Manager to join our DSP Partnerships team in the US, to help manage our DSP partners in the region. The role includes the ongoing delivery of brilliant service for these critical partners, using the VIOOH engagement model as the foundation.

This role will give you the autonomy to be an integral part of setting best practices and processes for DSPs, managing an existing client base, some of whom are very new to VIOOH and programmatic out of home buying.

What we’ll expect from you

• Be the strategic partner to our DSPs in the US market; identify revenue opportunities, anticipate needs of DSPs to help achieve US market growth goals
• Manage and grow revenue across 10+ active DSPs in region 
• Proactively grow spend from new DSPs in US & Latam
• Support DSP Partner Managers in other regions by driving demand from US DSPs + manage cross-regional accounts collectively
• Implement the DSP engagement model with all DSPs (including building account plans)
• Host Quarterly Business Reviews and share key metrics on a regular basis
• Work with the Business Development team to drive sales from DSP commercial teams + support RFP responses
• Manage DSPs on technical, operational and commercial requirements;
• Own governance & day-to-day engagement with the DSPs
• Drive revenue, the pipeline and business across your DSP partner set
• Ensure product developments are voiced to the DSPs, working in tandem to listen and understand their needs + ensuring they’re prioritised by VIOOH
• Support with deal troubleshooting + technical issue resolution
• Determine ongoing education, training and interaction with DSP teams
• Be willing to travel to client meetings, international conferences and industry events
• Support Supply team and Media Owner partners, joining meetings + QBRs to provide DSP updates + insights
• Be a DSP subject matter expert and representative for these partners in both internal and external matters

What we want from you

Working on the demand side requires energy, quick thinking and an organised discipline. Our demand partners are a critical gateway to client and agency revenue and managing DSPs can be the real difference between winning and losing campaigns. We are looking for:

• Languages; French or Spanish ideally
• Degree educated;
• Demonstrable experience in programmatic, ideally in DOOH, but as a minimum across other advertising channels;
• Ideally previous direct experience with DSPs, including contacts, a knowledge of their structure and ways of working;
• Interest in the growth of OOH to a digitised and faster trading programmatic channel;
• A brilliant communicator, the ability to speak another European language is a big plus;
• A true self-starter; this role works with multiple markets meaning adaptability, a growth mindset and the ability to work alone;
• However, an excellent team player is also key, happy collaborating and solving with #teamVIOOH, DSP partners and the local media owners;
• Committed to excellence with a service ethos running through their veins;
• Effective time management skills – ability to prioritise and meet deadlines.
• Manage multiple stakeholders across DSP including Inventory, Product, Sales and Account Management teams. Able to interact with all levels at a DSP (or similar business) from C-suite to senior partnerships contacts.
• Demonstrated ability to think strategically, develop and execute account plans and build relationships (both internally and externally with clients).

Personal Attributes

• Initiative - track record of generating innovative solutions to complex problems
• High EQ and self-awareness
• Energetic and self-motivated
• Strong attention to detail
• Excellent interpersonal skills

Application overVIOOH

Our recruitment team will work hard to give you a positive experience throughout the process, no matter the outcome. Your application will be screened closely and you can rest assured that all follow-up actions will be thorough, from assessments and interviews through to your onboarding.

VIOOH is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, or gender identity or any other basis as protected by applicable law.