Telephone Triage - Critical Need

We are hiring FOUR remote Triage RNs for our team in Washington! Job Description: • Responsible for medical triage of members using established protocols, note taking via online ANS (Advice Note System) and • providing specified diagnostic results to members. • Responsible to collaborate with on-site physicians, on-call physicians, HCT,pharmacists, and/or Nurse Practitioner as necessary to facilitate member care. • Receives and processes telephone calls from Health Plan members requiring medical advice or general information by: • Assesses the patient's problem utilizing established protocols and interaction with provider on-site or on-call; makes appropriate recommendations to include advice, appointments per protocol, or direction from physician; appropriately documents calls received with adherence to inter-regional documentation; acts as an extension of the health care team to meet member needs. • Assists members in empathetic, efficient manner to determine best course of action to resolve issue. • Meets regional standards set by call center management to achieve optimal member satisfaction such as phone access and service standards. Be receptive to constructive feedback by supervisors and/or QI to better serve members. • Contributes to the development of protocols, procedures, patient education, and training, as assigned. Participates in peer review, quality assurance, and other committees' functions. • Demonstrates ability to make quick decisions, based on sound base of critical thinking skills/guidelines by protocols. • Demonstrate ability to interact with a variety of levels of staff to provide good customer service to internal customers. • Performs other related duties as directed. Skills: triage, inpatient care, telehealth, care management, rn license, case management, utilization management, health care Requirements: • WA RN license or active compact licensure on file • Remote - Must reside in WA area to be eligible for placement • Skill set minimum of 1 yr acute care experience. ICU/ ED experience preferred. • Must have BLS Pay And Benefits The pay range for this position is $40.00 - $50.00/hr. Eligibility Requirements Apply To Some Benefits And May Depend On Your Job Classification And Length Of Employment.

Benefits

Are Subject To Change And May Be Subject To Specific Elections, Plan, Or Program Terms. If Eligible, The Benefits Available For This Temporary Role May Include The Following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully remote position. Application Deadline This position is anticipated to close on Mar 15, 2025. About Actalent Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500. Diversity, Equity & Inclusion At Actalent, Diversity And Inclusion Are a Bridge Towards The Equity And Success Of Our People. DE&I Are Embedded Into Our Culture Through: • Hiring diverse talent • Maintaining an inclusive environment through persistent self-reflection • Building a culture of care, engagement, and recognition with clear outcomes • Ensuring growth opportunities for our people The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email [email protected] for other accommodation options. Apply Job!