Internal Account Manager (Remote Opportunity within Los Angeles Area)

About the position The Internal Account Manager (IAM) at Quest Diagnostics plays a crucial role in driving sales and managing accounts within a designated territory. This position focuses on lead generation, upselling laboratory diagnostic services, and maintaining strong relationships with clients through tele-sales and occasional in-person visits. The IAM is expected to work remotely while residing in the Los Angeles area, collaborating closely with Account Executives to grow the business and enhance customer satisfaction. Responsibilities • Develop and implement sales plan to target accounts for growth in line with regional market strategy. , • Manage account inquiries to minimize account attrition and negative volume variance. , • Assist field sales staff by prospecting new business opportunities and evaluating potential growth opportunities of existing clients. , • Analyze targeted accounts and develop recommendations to acquire their business through information collection, marketing initiatives, sales call cycle, etc. , • Drive sales through pre-call planning, post-call analysis, and follow-up. , • Analyze the utilization/profitability of existing accounts and develop action plans to increase returns. , • Educate customers on all new products and services through telemarketing. , • Implement Integrity Selling on all sales calls; engage the Why Quest messaging. , • Maintain knowledge of all connectivity products and solutions (i.e. Care 360, EMR interfaces, QDRS). , • Develop and maintain knowledge of tests and services provided by competitors to enhance Quest Diagnostics' market position. , • Field travel to build stronger relationships and close select leads with AEs. , • Utilize SalesForce.com and complete all administrative tasks on time. , • Ensure compliance with all company policies and government regulations. , • Manage other projects/responsibilities as assigned by manager. Requirements • 1+ year of professional experience; sales experience preferred. , • Demonstrated solid communication skills, both oral and written. , • PC skills, including knowledge of Microsoft Software. , • Bachelor's Degree (Required) Nice-to-haves Benefits • Medical/Prescription Drugs , • Dental , • Vision , • Flexible Spending Accounts (FSAs) , • Supplemental Health Plans , • 401(k) Plan - Company match dollar-for-dollar up to 5% , • Employee Stock Purchase Plan (ESPP) , • Supplemental Life Insurance , • Dependent Life Insurance , • Short- and Long-Term Disability buy-up , • Blueprint for Wellness , • Emotional Well-Being Resources , • Educational Assistance , • Paid time off / Health Time , • Variable Compensation Plans , • Sales Incentive Plans Apply Job!