Full-time Benefit Advocate - Member Services (Work Remotely Anywhere in the U.S.)

Right Pay. Right Company. Right at Home! 100% Remote - Work & Train from Your Home Available shifts are eight hour work days (M-F) running until 7:00 PM CST (8:00 PM EST, 6:00 PM MST & 5:00 PM PST) We are seeking full-time employees (Advocates) to support our clients by taking calls regarding employee benefit enrollment. This is a meaningful role in which you can take pride in knowing that at the other end of our technology is a person, a family member, or a loved one that needs your support. The Details: • Answer a broad range of inbound calls (in support of clients) in a professional, energetic, and positive manner • Respond accurately and thoroughly to caller inquiries and document call detail accordingly • Must be a resourceful and creative problem solver who can work with members of the team to find solutions • Ensure compliance in all areas of processing, completing all transactions timely and accurately • Take accountability for entire process from receipt of work to resolution • Work under general supervision following established procedures What You Need to Make the Cut: • Prior benefit administration, insurance brokerage or insurance provider experience is preferred • Strong customer-centric mindset • Must be comfortable with technology – we are a technology company! • Competitive, team player who strives for excellence • Strong interpersonal skills to find success in every opportunity • Exceptional phone etiquette and communication skills We Require that You Have: • Internet speeds of above 20 Mbps (Download) and 5 Mbps (Upload) • Ethernet Cable Connection Highly Recommended Training: • Businessolver will provide a comprehensive training program prior to “going live” • All training sessions will be completed from the convenience of your home office The pay range for this position is $13.00 to $20.75 per hour (pay to be determined by the applicant’s education, experience, knowledge, skills, abilities, balanced against internal equity and competitive market based geographic ranges). Apply Job!