Full Time Customer Care Associate - 100% Remote
Employer Industry: Consumer Products Distribution Why Consider This Job Opportunity... Salary of $17.50 per hour Opportunity to work in a fully remote position, with the flexibility to manage your work environment Supportive and collaborative work atmosphere No previous experience required, providing a gateway for entry-level candidates Potential for career advancement within the organization Chance to build relationships and provide consultative support to customers What To Expect (Job Responsibilities) Process incoming orders and resolve customer inquiries in a courteous and professional manner Utilize SAP and other customer support tools to ensure inquiries are addressed efficiently Maintain high service standards by performing against department scorecards and metrics Build and maintain relationships with customers to enhance satisfaction and retention Suggest alternatives for out-of-stock items and keep customers informed about available deals What Is Required (Qualifications) High school diploma or equivalent required Basic PC skills using MS Office and other various computer programs Must possess verbal and written communication skills, using diplomacy and discretion Ability to multi-task and work independently or as part of a team Strong problem-solving skills and sound judgment in a fast-paced environment How To Stand Out (Preferred Qualifications) Bachelors degree in a related field and/or equivalent training and work experience 1-2 years of previous experience in a customer service role Experience in the consumer products or distribution industry #ConsumerProducts #CustomerService #RemoteWork #CareerOpportunity #EntryLevel At Talentify, we prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. Talentify is not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer. Talentify helps candidates around the world to discover and stay focused on the jobs they want until they can complete a full application in the hiring company career page/ATS Apply Job!