Remote Customer Service Coordinator (Weekends)

Employer Industry: Pharmacy Care Management Why Consider This Job Opportunity... • Opportunity for career advancement and growth within the organization • Supportive and collaborative work environment • Chance to make a positive impact on patient care and healthcare outcomes • Work in a dynamic and innovative healthcare setting • Comprehensive training and onboarding provided for new employees What To Expect (Job Responsibilities) • Provide enrollment support for new PACE enrollees • Communicate pharmacy benefit information to network pharmacies contracted with facilities • Coordinate facility discharges to ensure medication reconciliation and timely delivery • Provide help desk support to network pharmacies • Make outgoing calls to confirm information necessary for processing customer requests What Is Required (Qualifications) • HS diploma required • Minimum of 1 year of customer service experience, preferably in a healthcare setting • Strong patient-centered focus and excellent communication skills, especially via phone • Proficient with MS Office Suite and strong computer proficiency • Ability to multi-task and handle multiple priorities without sacrificing quality How To Stand Out (Preferred Qualifications) • Understanding of clinical terms and their impacts • Excellent interpersonal and relationship-building skills • Detail-oriented and organized approach to work • Reliable and efficient work habits #PharmacyCareManagement #CustomerService #HealthcareCareers #PatientCare #CareerGrowth At Talentify, we prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. Talentify is not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer. Talentify helps candidates around the world to discover and stay focused on the jobs they want until they can complete a full application in the hiring company career page/ATS Apply Job!