Part Time Remote Customer Service Specialist

Employer Industry: Healthcare Services Why Consider This Job Opportunity... • Comprehensive medical, dental, vision, life insurance, and legal services available from the first day of the month after hire date • Disability insurance paid for by the employer • Pension Plan/403(b) Plan funded by the employer • 401(k) plan with employer match • Tuition Assistance available from the first day • Paid Time Off benefit combines vacation, sick days, holidays, and personal time What To Expect (Job Responsibilities) • Answer a high volume of inbound calls for assigned practices, ensuring resolution to various patient inquiries • Navigate and manage electronic health records to validate and document demographic and financial information • Schedule patient visits based on provider preferences and verify insurance eligibility • Provide excellent customer service while maintaining accountability for performance standards • Communicate directly with providers to relay pertinent clinical information and assist with after-hours needs What Is Required (Qualifications) • High School Diploma or GED • 2-5 years of relevant experience • Ability to work in a constant state of alertness and in a safe manner • Exceptional communication skills to liaise effectively with patients and healthcare staff • Proficiency in navigating electronic health records and understanding of insurance basics How To Stand Out (Preferred Qualifications) • Experience in a customer service role within a healthcare setting • Familiarity with MyChart or similar electronic health record systems • Strong critical thinking skills to address complex patient inquiries • Experience in handling high-volume call environments • Knowledge of HIPAA regulations and patient privacy standards #HealthcareServices #CustomerService #CareerOpportunity #CompetitiveBenefits #RemoteWorkOpportunity At Talentify, we prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. Talentify is not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer. Talentify helps candidates around the world to discover and stay focused on the jobs they want until they can complete a full application in the hiring company career page/ATS Apply Job!