Senior Veterinary Learning and Development Trainer - Remote Eligible

This role can be based out of any one of our Chewy Corporate hubs (Bellevue, Boston, Minneapolis, Plantation) or remote in the United States. Additional location restrictions within the US may apply. Our Opportunity: Chewy is looking for a Sr. Veterinary Learning and Development Trainer to join our team remotely in Texas or Georgia. The position will serve as an owner of the onboarding experience and continuing education for our Chewy Vet Care training. The Senior Veterinary Learning and Development Trainer is responsible for elevating the learning experience while transferring knowledge on policy, procedures, and culture. Our Learning and Development Trainer ensures a consistent and meaningful learning experience that impacts performance for all Chewy Vet Care team members onboarding at Chewy. What you will do: • This position will be focused on the delivery of training content to team members that are joining Chewy Vet Care for the first time. • Deliver consistent and effective... content-based training to teams by using blended learning methods. • Facilitate engaging ILT (Instructor Lead Training) and VILT (Virtually Instructor Led Training) experiences. • Report trainee wins and opportunities to managers and stakeholders after training. • Coaching trainees in real time in a direct, positive manner and providing corrective action when necessary. • Conduct train-the-trainer sessions. • Partners with the cross functional teams as a subject matter expert to create and update training courses focused on the needs of the learner. • Drives engagement through facilitation and collaboration while modeling the culture and a customer focused mindset. • Transferring information in a way that’s engaging and easy to understand. • Assessing and addressing gaps in the learning experience to advance the business. What you will need: • Active Vet Tech License/Certification (CVT, LVT, RVT) • Three (3) + years of experience in training programs and educational programs • 3+ years of small animal veterinary experience or equivalent industry experience. • Demonstrates strong experience in facilitation with knowledge of adult learning theory. • Able to lead and develop new hire trainees through the onboarding experience. • Excellent written and verbal communication skills, and able to effectively communicate with a diverse set of stakeholders. • Demonstrated ability to translate business needs into action and drive successful outcomes. • Well-versed in training, facilitation deliverables • Proficient with Microsoft office (PowerPoint, Excel, Word etc.) • High School Degree • Position will require 75% travel to locations for new practice openings and Chewy headquarters. Bonus: • Bachelors degree preferred • Previous experience in customer service and/or other high-volume service-oriented industry Compensation & Benefits: Our salary range for a Sr. Veterinary Learning and Development Trainer position is $62,000.00 - 119,000.00. The specific salary offered to a candidate may be influenced by a variety of factors including but not limited to the candidate’s relevant experience, education, and work location. In addition, this position is eligible for 401k and a new hire and annual equity grant. We offer different types of insurance, such as medical/Rx, vision, dental, life, disability, hospital indemnity, critical illness, and accident. We offer parental leave, family services benefits, backup dependent care, flexible spending accounts, telemedicine, pet adoption reimbursement, employee assistance program, and many discounts including 10% off pet insurance and 20% off at Chewy.com. Non-exempt hourly team members accrue paid time off (PTO) while salaried-exempt team members have unlimited PTO, subject to manager approval. Non-exempt hourly team members in Fulfillment Centers and Customer Service are also eligible for additional unplanned unpaid time off (UTO). Team members will receive six paid holidays per year. Team members may be eligible for paid sick and family leave in compliance with applicable state and local regulations. Chewy is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact [email protected]. If you have a question regarding your application, please contact [email protected]. To access Chewy's Customer Privacy Policy, please click here. To access Chewy's California CPRA Job Applicant Privacy Policy, please click here Apply Job!