Supervisor - FEMA remote call center (temporary)

Employer Industry: Emergency Management Services Why Consider This Job Opportunity... • Salary up to $58,000.00 • Opportunity for career advancement and growth within the organization • Supportive and collaborative work environment focused on helping disaster survivors • Comprehensive benefits package, including health insurance and retirement savings plan • Flexibility to work an eight-hour shift across various time slots, including weekends • Commitment to diversity and support for military service members and veterans What To Expect (Job Responsibilities) • Supervise call center staff to ensure adherence to quality standards and procedures • Interview and recommend hiring and promotion of contact center staff • Develop work schedules and assign duties to ensure operational efficiency • Evaluate job performance of employees and recommend appropriate personnel actions • Provide training and coaching sessions to direct reports to identify development opportunities What Is Required (Qualifications) • Associate degree or equivalent combination of education, technical training, or work experience • U.S. Citizenship • Proficient in Microsoft Office Suite • 3-5 years of relevant professional experience • Excellent organizational, written, and verbal communication skills How To Stand Out (Preferred Qualifications) • Experience supporting FEMA or similar emergency management organizations • Bachelor's degree in a related field • Ability to manage a high level of confidentiality • Experience working in fast-paced, deadline-oriented environments • Strong team collaboration skills #EmergencyManagement #CallCenterLeadership #CareerOpportunity #VeteranSupport #CompetitivePay At Talentify, we prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. Talentify is not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer. Talentify helps candidates around the world to discover and stay focused on the jobs they want until they can complete a full application in the hiring company career page/ATS Apply Job!