Amazon Jobs Locker+ Customer Service Associate

Position: Locker+ Customer Service Job Overview... Join the dedicated team at Amazon that ensures the return and pickup of packages is convenient for our customers at our Locker+ retail locations. We are looking for associates who are ready to provide excellent customer service, have a positive attitude, and thrive in a dynamic environment. Associates at Locker+ locations go beyond assisting with customer orders—they connect personally with our customers and enhance their experiences. Duties & Responsibilities • Receive, pick, and stow customer orders: Process returns and prepare for delivery. • Assist customers: Address customer questions and solve problems. • Maintain a clean workspace: Ensure the workspace is safe and organized. • Manage Locker+ location: Handle responsibilities including opening and closing the site. • Use technology: Sort, scan, and prepare orders using smartphones and handheld devices. • Receive truck deliveries: Assist in unloading and organizing incoming packages. Physical Requirements • Lifting: Perform physical labor including lifting up to 49 pounds, with or without reasonable accommodation. • Standing and walking: Stand and walk during shifts lasting up to five hours, with or without reasonable accommodation. • Moving items: Use carts, dollies, hand trucks, and other equipment to move items around. • Stairs: Go up and down stairs (where applicable). • Availability: Work part-time between 8:30 a.m. and 9:30 p.m., with schedules varying week to week. Work Environment • Safety: Safe working conditions are a priority. • Surroundings: Work behind a counter in various locations such as Whole Foods Market, partner retailers, or warehouse lobbies. • Activity: Be on your feet for most of your shift, helping customers and sorting packages. • Temperature: Work in climate-controlled environments. • Noise level: Experience minimal noise, similar to a grocery store. • Dress code: Wear comfortable, closed-toe shoes; protective safety footwear is required in select units. Amazon provides a $110 Zappos gift code for shoe purchase. Why You’ll Love Amazon • Work-life balance: Jobs that fit any lifestyle with nearby locations, great pay, and supportive teams. • Schedule flexibility: Options include full-time, reduced-time, or part-time, with the possibility of additional hours. • Shift options: Variety of shifts available, including overnight, early morning, day, evening, and weekend. Four-day workweeks and three-day weekends are possible. • Anytime Pay: Instantly cash out up to 70% of earnings immediately after shifts (for select groups). Our Workplace • State-of-the-art facilities: Modern, clean, and well-organized warehouses. • Safety: Protective gear provided, and daily safety tips shared. • Inclusive culture: DEI programs and affinity groups available. • Team environment: Small and large teams that support each other. Career and Benefits • New skills: Learn the latest Amazon technology, including handheld devices and robotics. • Career advancement: Free training, development programs, and tuition support available. • Comprehensive benefits: Pay and savings options, healthcare, and peace of mind for you and your family. Requirements • Candidates must be 18 years or older. • Ability to understand and adhere to all job requirements and safety guidelines in English Apply Job!