Healthcare Customer Service Representative - Remote

Employer Industry: Digital Business Services Why consider this job opportunity... - Competitive wages with full benefits (Medical, Dental, Vision, 401k, and more) - Paid training to enhance your skills and knowledge - Paid time off to promote work-life balance - Opportunities for career advancement within a global organization - Collaborative and engaging work environment with diverse interactions - Supportive company culture focused on inclusion and employee well-being What to Expect (Job Responsibilities): - Field customer inquiries through various channels including phone, email, chat, and social media - Resolve customer issues calmly and effectively while de-escalating conflicts - Escalate complex interactions when necessary - Assist with processing payments and responding to requests for assistance - Track call-related information for auditing and reporting purposes What is Required (Qualifications): - Minimum of 6 months customer service experience preferred - Must be over 18 years of age - High School Diploma or GED required - Ability to type at least 30 words per minute - Proven oral and written communication skills How to Stand Out (Preferred Qualifications): - Experience working in a remote virtual team environment - Strong problem-solving skills and the ability to navigate Windows operating systems - Excellent organization and prioritization skills #DigitalBusinessServices #CustomerService #RemoteWork #CareerGrowth #InclusiveWorkplace At Talentify, we prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. Talentify is not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer Apply Job!