Work from Home Senior Risk Coordinator - Collections

Employer Industry: Financial Services Why Consider this Job Opportunity... - Salary up to $49,774 - Opportunity for career advancement and growth within the organization - Work remotely from anywhere within the continental U.S. - Comprehensive benefits package including medical, dental, vision, and mental wellness support - Flexible schedule options, paid time off, and tuition reimbursement - Supportive work culture focused on diversity and inclusion What to Expect (Job Responsibilities): - Advocate for customers, problem solve, and resolve issues in compliance with regulatory requirements - Investigate customer concerns, implement process improvements, and report trending customer issues - Support other customer service advocates by providing guidance and feedback - Demonstrate exceptional listening, questioning, and de-escalation techniques - Maintain a secure home office environment free from distractions What is Required (Qualifications): - High school diploma, GED, or equivalent certification - At least 2 years of customer service experience - Must meet all work from home technology requirements - Reliable private internet connection with minimum download speeds of 5Mbps - Ability to work from home within the continental U.S. How to Stand Out (Preferred Qualifications): - At least 1 year of experience working in the financial or credit card industry - At least 1 year of experience working in a call center At Talentify, we prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. Talentify is not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer Apply Job!