Remote Customer Service/Call Center Representative

Employer Industry: Alarm Monitoring Services Why Consider This Job Opportunity... • Salary up to $17.49 per hour • Access to healthcare benefits, 401(k) plan with company match, short-term and long-term disability coverage, life insurance, and wellbeing benefits • Paid time off and accrual of up to 120 hours in the first year • On-the-job training provided • Opportunity for career advancement and growth within the organization • Remote work flexibility What To Expect (Job Responsibilities) • Verify, respond to, and dispatch emergency signals • Answer incoming calls and notify customers of non-emergency signals • Process basic data changes to customer accounts • Handle signals from one location/area and TTY stations • Work weekends, holidays, and shifts with potential for mandatory overtime What Is Required (Qualifications) • High School Diploma or General Education Degree (GED) • Proficiency in Microsoft Office applications and internet usage • Excellent communication, listening, and decision-making skills • Ability to work effectively in a team and adapt to changes in the work environment • Ability to concentrate on tasks without being distracted How To Stand Out (Preferred Qualifications) • 0-2 years of experience in alarm monitoring or related field • Certification in alarm monitoring services At Talentify, we prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. Talentify is not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer. Talentify helps candidates around the world to discover and stay focused on the jobs they want until they can complete a full application in the hiring company career page/ATS Apply Job! For more such jobs please click here!