Hybrid Medical Records & Data Entry Project Associate – Health Information Management, Revenue Integrity & Patient Billing Support (West Hempstead, NY – Hybrid)

About arenaflex – Pioneering Health Information Management

arenaflex is a nationally recognized leader in Health Information Management (HIM) and Revenue Integrity services. With a mission to empower healthcare providers to maximize reimbursement while maintaining the highest standards of data accuracy and compliance, arenaflex combines cutting‑edge technology, deep industry expertise, and a collaborative culture that values every team member’s contribution. Our West Hempstead office serves a diverse portfolio of hospitals, clinics, and health systems, delivering end‑to‑end solutions that streamline medical record retrieval, billing, and audit processes. As we continue to expand our footprint, we are looking for a detail‑oriented, numbers‑savvy professional to join our dynamic Revenue Recovery team as a Project Associate.

Why This Role Matters

In today’s complex healthcare landscape, accurate medical record handling and precise billing are critical to ensuring that providers receive the reimbursement they deserve. As a Project Associate within arenaflex’s Revenue Recovery Department, you will be the connective tissue between clinical staff, coding specialists, and billing teams. Your work will directly impact the financial health of our clients, helping them recover lost revenue, reduce claim denials, and maintain compliance with ever‑changing regulations. This is a hybrid role that blends remote flexibility with in‑office collaboration, offering you the best of both worlds.

Key Responsibilities – What You’ll Do Every Day

Medical Record Retrieval & Management

• Locate and retrieve patient medical records from a variety of hospital information systems, including EMR, EHR, and legacy databases.
• Verify the completeness and accuracy of retrieved documents before they are entered into the project workflow.
• Scan, index, and securely store electronic copies of records in accordance with HIPAA and arenaflex data‑security protocols.

Data Extraction, Entry & Reporting

• Extract critical billing and clinical information from hospital patient accounting systems and input it into arenaflex’s proprietary data platforms.
• Generate patient itemized bills, ensuring that each line item aligns with coding standards and payer requirements.
• Produce and maintain detailed reports for internal audits, external compliance reviews, and client deliverables.
• Utilize advanced Excel functions—pivot tables, VLOOKUP, macros—to clean, analyze, and summarize large data sets efficiently.

Communication & Coordination

• Make outbound calls to post‑acute care facilities, insurance providers, and other stakeholders to gather missing information or clarify billing details.
• Collaborate closely with registered nurses, certified coders, and billing analysts to resolve discrepancies and ensure timely claim submission.
• Document all communications in the project management system, providing a clear audit trail for future reference.

Project Support & Continuous Improvement

• Assist the Recovery team with ad‑hoc data‑gathering tasks, special projects, and process‑optimization initiatives.
• Identify opportunities to streamline workflows, reduce manual effort, and improve data quality, then propose actionable solutions.
• Participate in regular team meetings, training sessions, and knowledge‑sharing forums to stay current on industry best practices.

Essential Qualifications – What We Require

• Education: High school diploma or GED required; associate’s degree in health information management, business administration, or a related field is preferred.
• Experience: Minimum 1–2 years of experience in medical record handling, data entry, or health‑care billing environments.
• Technical Skills: Proficiency with Microsoft Excel (including advanced functions), familiarity with EMR/EHR systems, and basic knowledge of medical coding (ICD‑10, CPT) is advantageous.
• Communication: Excellent verbal and written communication skills; ability to convey complex information clearly to clinical and non‑clinical audiences.
• Attention to Detail: Demonstrated ability to maintain high accuracy while processing large volumes of data.
• Compliance Awareness: Understanding of HIPAA regulations and data‑privacy standards.
• Work Arrangement: Ability to work a hybrid schedule (2–3 days remote, the remainder on‑site at the West Hempstead office).

Preferred Qualifications – What Sets You Apart

• Certification as a Certified Coding Associate (CCA) or Certified Professional Coder (CPC).
• Experience with revenue cycle management software such as Epic, Cerner, or athenahealth.
• Prior exposure to project management tools (e.g., Asana, Trello, Microsoft Project).
• Demonstrated problem‑solving mindset with a track record of process improvement.
• Ability to work independently while thriving in a collaborative team environment.

Core Skills & Competencies

• Analytical Thinking: Ability to interpret clinical documentation and translate it into accurate billing data.
• Organizational Mastery: Manage multiple tasks, prioritize effectively, and meet tight deadlines.
• Technological Agility: Quick learner of new software platforms and willingness to adopt emerging HIM technologies.
• Interpersonal Skills: Build rapport with healthcare providers, insurers, and internal teammates.
• Ethical Integrity: Uphold confidentiality and ethical standards in handling patient information.

Career Growth & Learning Opportunities at arenaflex

arenaflex is committed to the professional development of its employees. As a Project Associate, you will have access to:

• Structured onboarding and mentorship programs that pair you with seasoned HIM professionals.
• Continuous education resources, including tuition reimbursement for relevant certifications and courses.
• Opportunities to transition into specialized roles such as Revenue Cycle Analyst, Coding Auditor, or Project Manager as you gain experience.
• Cross‑functional exposure to coding, billing, compliance, and analytics teams, broadening your skill set.
• Regular performance reviews that focus on career path planning and skill‑gap identification.

Work Environment & Culture at arenaflex

Our West Hempstead office offers a modern, collaborative workspace equipped with ergonomic workstations, high‑speed internet, and private meeting rooms. The hybrid model respects work‑life balance, allowing you to focus on deep‑work tasks remotely while still benefiting from in‑person brainstorming sessions and team building activities. arenaflex fosters an inclusive culture where diversity of thought is celebrated, and every voice is heard. We encourage open communication, celebrate successes, and support each other through challenges.

Compensation, Perks & Benefits (General Overview)

• Competitive base salary commensurate with experience and market standards.
• Performance‑based bonuses tied to project milestones and revenue recovery outcomes.
• Comprehensive health benefits package—including medical, dental, vision, and prescription coverage.
• Retirement savings plan with company matching contributions.
• Generous paid time off (PTO) and holiday schedule.
• Flexible work arrangements supporting hybrid schedules.
• Professional development stipend for certifications, conferences, and training.
• Employee assistance program (EAP) and wellness initiatives.

How to Apply

If you are passionate about health information management, thrive in a data‑driven environment, and are eager to contribute to a mission‑focused organization, we want to hear from you. Click the link below to submit your application and become a valued member of the arenaflex family.

Apply Job!

Join arenaflex – Make an Impact Today

At arenaflex, your work matters. By ensuring accurate medical record handling and supporting revenue recovery, you directly help healthcare providers deliver quality care without financial strain. Join a team that values precision, collaboration, and continuous growth. Take the next step in your career and apply now—your expertise could be the key to unlocking better outcomes for our clients and patients alike.