Manager, Customer Development & Analytics – arenaflex – Remote Strategic Growth Partner for National Retail Leader

About arenaflex – A Legacy of Leadership in Beverage Distribution

arenaflex stands at the forefront of the North American wine and spirits distribution landscape, boasting more than five decades of family‑owned excellence. Recognized by industry publications for its commitment to diversity, employee well‑being, and innovative market strategies, arenaflex offers a dynamic platform where ambitious professionals can shape the future of the beverage sector. Our culture blends the agility of a modern tech‑enabled enterprise with the warmth of a close‑knit family, ensuring every voice is heard, every idea is valued, and every career can flourish.

Why This Role Matters

As the Customer Development Manager for one of arenaflex’s premier national retail partners, you will be the analytical engine that drives category growth, optimizes inventory performance, and translates raw data into actionable business insights. This is a remote‑first position, giving you the flexibility to work from anywhere while staying deeply connected to a high‑impact, cross‑functional team.

Key Responsibilities

• Data Stewardship: Own the end‑to‑end management of multiple data sources—including point‑of‑sale (POS) feeds, syndicated market data, and internal shipment logs—to monitor the execution of vendor programs and assortment strategies.
• Insight Generation: Synthesize complex data sets into clear, concise recommendations that align with both arenaflex’s and the retail partner’s strategic priorities.
• Performance Tracking: Develop, maintain, and communicate performance dashboards that capture sales, profit margins, market share, and inventory fill rates on a weekly and monthly cadence.
• Strategic Reporting: Produce polished, presentation‑ready reports for senior leadership, retail account teams, and external suppliers, ensuring insights are actionable and visually compelling.
• Collaboration & Communication: Translate technical findings into business language for diverse audiences, ranging from data scientists to senior retail executives.
• Best‑Practice Advocacy: Stay abreast of emerging analytics methodologies, industry benchmarks, and consumer research trends; champion their adoption across the organization.
• Problem Solving: Identify anomalies, root‑cause issues, and growth opportunities; partner with cross‑functional teams to design and implement corrective actions.
• Supplier Evaluation: Assess supplier performance against inventory and fill‑rate objectives, providing constructive feedback and strategic recommendations.
• Project Management: Juggle multiple high‑priority initiatives simultaneously, meeting tight deadlines while maintaining a high standard of analytical rigor.
• Continuous Learning: Participate in internal training programs, industry webinars, and professional conferences to keep skills sharp and knowledge current.

Essential Qualifications

• Bachelor’s degree in Business, Finance, Data Analytics, or a related field.
• Minimum of 4–6 years of experience in the consumer packaged goods (CPG) sector, preferably within the adult beverage industry.
• Demonstrated expertise in category management, shopper insights, and market research tools such as Numerator, Spectra, Nielsen, or IRI.
• Proven ability to integrate disparate data sources (POS, syndicated, internal shipment) into cohesive, action‑oriented recommendations.
• Strong quantitative and problem‑solving skills, with a track record of influencing strategic decisions through data‑driven storytelling.
• Advanced proficiency in Microsoft Excel (pivot tables, Power Query, VBA) and PowerPoint; experience with data visualization platforms (Tableau, Power BI) is a plus.
• Excellent written and verbal communication skills, capable of tailoring messages to audiences ranging from frontline sales teams to C‑suite executives.
• Self‑starter attitude with the ability to thrive in a fast‑paced, remote environment while managing competing priorities.

Preferred Qualifications & Additional Skills

• Experience working directly with large national retail chains (e.g., arenaflex’s top‑tier partners) and understanding of their sales and distribution models.
• Familiarity with household panel data and advanced statistical techniques (regression, clustering, forecasting).
• Project management certification (PMP, Agile) or demonstrated project leadership experience.
• Knowledge of retail merchandising concepts, assortment optimization, and promotional effectiveness analysis.
• Ability to mentor junior analysts, fostering a culture of curiosity and continuous improvement.

What You’ll Gain – Career Growth & Learning Opportunities

arenaflex invests heavily in employee development. In this role, you will have access to:

• Structured mentorship from senior analytics leaders and retail strategy veterans.
• Tuition reimbursement programs for advanced certifications (e.g., data science, supply chain management).
• Annual attendance at industry conferences such as the National Association of Beverage Distributors (NABD) summit and the Retail Analytics Forum.
• Cross‑functional rotation opportunities that expose you to merchandising, supply chain, and sales operations.
• Leadership pathways that can lead to senior analytics, category director, or regional business development positions within arenaflex.

Compensation, Perks & Benefits (General Overview)

arenaflex offers a competitive total rewards package designed to attract and retain top talent:

• Base salary aligned with market benchmarks for senior analytics roles.
• Performance‑based bonuses tied to measurable category growth and profitability targets.
• Comprehensive medical, dental, and vision coverage for you and eligible dependents.
• Flexible Spending Accounts (FSAs) and Health Savings Accounts (HSAs) for tax‑advantaged savings.
• 401(k) retirement plan with company match.
• Generous paid time off, parental leave, and vacation accrual policies.
• Wellness programs, including virtual fitness classes, mental‑health resources, and employee assistance programs.
• Remote‑work stipend covering home office setup, internet, and ergonomic accessories.
• Employee recognition initiatives and annual “arenaflex Awards” celebrating innovation and teamwork.

Work Environment & Culture at arenaflex

Our remote‑first philosophy is balanced by a vibrant, collaborative culture. arenaflex encourages:

• Regular virtual “coffee chats” and team‑building events to foster connection across geographies.
• Open‑door leadership where senior executives actively solicit feedback and ideas from all levels.
• Diversity, equity, and inclusion (DEI) initiatives that ensure a respectful, inclusive workplace for every employee.
• Transparent communication channels, including weekly town halls, quarterly business reviews, and an internal knowledge‑sharing portal.
• Recognition of work‑life balance, with flexible scheduling and a results‑oriented performance model.

Physical & Operational Requirements

While this position is remote, you will be expected to:

• Spend the majority of your day working at a computer, using keyboard, mouse, and multiple monitors.
• Occasionally stand, walk, or lift items up to 20 lb when setting up home‑office equipment or attending on‑site meetings.
• Maintain a reliable high‑speed internet connection and a dedicated workspace that meets ergonomic standards.
• Be flexible to accommodate occasional extended hours, overtime, or weekend work during peak reporting cycles.

Commitment to Equal Opportunity

arenaflex is an affirmative‑action, equal‑opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees, regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by law. All employment decisions are made based on qualifications, merit, and business needs.

Ready to Join arenaflex?

If you are a data‑driven strategist with a passion for turning insights into measurable growth, we want to hear from you. Bring your analytical expertise, collaborative spirit, and ambition to arenaflex, and help shape the future of the beverage industry while advancing your own career.

Apply Job!