[Remote] Account Director, Creative, Palladian Partners (Contingent)

Note: The job is a remote job and is open to candidates in USA. Palladian Partners, Inc. is a nonprofit organization focused on improving health outcomes for underserved populations. They are seeking an Account Director to manage complex projects and client relationships, ensuring high-quality deliverables while mentoring junior team members and driving business growth.

Responsibilities

• Oversee and direct planning, research, content, and strategy development of complex efforts
• Be a trusted advisor to clients and external partners who touch the client’s business, as well as with internal project teams
• Take responsibility and accountability for larger projects, including the work and the process
• Create momentum within the team to deliver high quality work and identify opportunities to drive growth
• Think one step ahead, identifying potential opportunities and next steps needed, flagging risks, and coming up with solutions for how the team can fulfil or overcome them
• Provide direction and feedback to junior team members in daily and ongoing responsibilities; mentoring them for growth within the team
• Design and implement process improvement efforts in strategic and innovative ways
• Prioritize and delegate assignments and requirements, as needed
• Model and encourage company values
• Influence decisions and drive change
• Participate in the hiring and onboarding of new team members
• Help drive the new business process including organic growth

Skills

• Bachelor's degree or higher in communications, graphic design, or related field
• 8+ years of experience in communications and/or design roles; health focus preferred
• Familiarity with federal accessibility standards for digital products is a must
• Strong written and verbal communication skills
• Action-oriented, organized, proactive, and adaptable approach to complex account and team management and development
• Demonstrated track record in building team and client relationships and delivering programs
• Broad-based exposure to all skill areas, including discipline (e.g., strategic communications, marketing, PR, digital strategy), news business development, writing and presentations, media relations, and consultative selling
• Demonstrated attention to detail and commitment to customer service
• Candidates must be currently eligible to work in the United States; sponsorship is not available
• All work must be performed within the continental U.S. for the duration of employment, unless required by contract
• Ability to work core hours aligned with Eastern Time, unless otherwise approved by your manager
• Remote employees must maintain a dedicated, ergonomically appropriate workspace free from distractions, with reliable internet and a mobile device that supports efficient work
• Because this role supports federal clients, you'll need to complete a federal background investigation to determine your suitability for federal employment
• You may also be required to obtain an HHS Personal Identity Verification (PIV) Badge in addition to Palladian's standard background process
• Prior communications firm and/or government or government consulting experience preferred
• Multimedia/video experience strongly preferred
• A Ph.D. may be substituted for 3 years of required experience with a master's degree or for 4 years with a bachelor's degree

Benefits

• Competitive Medical, Dental and Optical plans
• Generous Paid Time Off, 8 Company observed holidays plus 3 floating holidays
• Tuition Assistance
• 401K Plan (3% employer contribution plus opportunity for gainsharing)
• Life, AD&D & Disability coverage
• A flexible work environment and more!

Company Overview