[Remote] Key Account Manager - Amazon Pureplay

Note: The job is a remote job and is open to candidates in USA. The Hain Celestial Group is focused on delivering profitable growth through strategic customer partnerships. The Key Account Manager for Amazon/PurePlay will develop and execute business plans, manage customer relationships, and collaborate with cross-functional teams to drive sales and enhance brand presence.

Responsibilities

• Lead the development and execution of annual and quarterly joint business plans for assigned customer(s), aligned to volume, revenue, share, and profit targets
• Identify and pursue growth opportunities across assortment expansion, pricing optimization, in-store execution, and emerging eCommerce strategies
• Build and maintain senior-level relationships with customer leadership, including buyers, category managers, and merchant teams
• Serve as the primary point of contact for all account activity and business discussions
• Manage partners (based on customer)
• Collaborate across internal teams—Brand, Trade, Shopper Marketing, Finance, Supply Chain, Demand Planning, and Revenue Growth Management—to deliver end-to-end customer solutions
• Partner with agency teams or regional brokers as needed to amplify field-level execution and support priority initiatives
• Monitor, track, and report performance using syndicated data (e.g., Nielsen, IRI), retailer POS, and internal tools
• Lead the preparation and delivery of persuasive, data-driven selling stories to influence assortment, shelf placement, and promotional activity
• Deliver trade targets and promotional planning within trade guidelines
• Partner with analysts to ensure accurate accrual tracking and ROI measurement
• Proactively evaluate pricing, promotional efficiency, and deductions to improve spend effectiveness
• Implement 4P strategies (product, placement, price, promotion) across the retailer ecosystem
• Support in-store execution, retail marketing activation, and eCommerce content optimization initiatives
• Own forecasting accuracy in collaboration with Demand Planning
• Provide weekly recaps, monthly forecasts, and account-specific updates to leadership

Skills

• Bachelor's degree in Business, Marketing, or a related field required
• 5+ years of CPG industry experience in a key account, customer development, or retail-facing sales role. Amazon experience preferred
• Demonstrated success in delivering sales and profit targets with national and/or regional retailers
• Deep understanding of category management principles, shopper behavior, and market analytics tools (e.g., Nielsen, IRI)
• Strong financial acumen with experience managing trade spend, forecasting, and P&L influence
• Highly skilled communicator and presenter, with a proven ability to influence across internal and external stakeholders
• Self-starter with strong ownership mentality, project management capabilities, and ability to thrive in a fast-paced, entrepreneurial environment
• Proficiency in Microsoft Office Suite (Excel, PowerPoint, Outlook) and trade planning systems
• Experience managing natural, organic, or better-for-you CPG brands
• Exposure to eCommerce platforms or omni-channel sales strategies
• Knowledge of major North American retailers and their systems (e.g. Amazon Vendor Central)

Benefits

• Medical, Prescription, Dental, Vision Coverage
• Flexible spending accounts
• Disability coverage
• Life insurance
• Critical illness and accident insurance
• Legal and identity protection insurance
• Pet insurance
• Employee assistance program
• Commuter benefits
• Tuition assistance
• Adoption assistance
• 401(k)
• PTO
• Parental Leave

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