[Remote] Consultant, Systems & Change Management - Salesforce

Note: The job is a remote job and is open to candidates in USA. CCS Fundraising is an international strategic fundraising firm that partners with nonprofits for transformational change. They are seeking a Consultant in Systems & Change Management with expertise in Salesforce to oversee and execute projects focused on data challenges and fundraising operations best practices.

Responsibilities

• Successfully lead and manage projects from inception to conclusion
• Apply critical and strategic thinking to quickly identify the crux of a problem, question or issue
• Communicate clearly, concisely, and logically both verbally and in writing and is comfortable articulating strategies with a variety of audiences; ability to convey information in a thoughtful visual manner a plus
• Thrive in a startup environment, working independently and helping to shape and lead the growth of a cutting-edge practice within the firm
• Assessing the ability of client systems and processes to support high-performing fundraising programs and ambitious, multi-year campaigns
• Developing business processes and standard operating procedures to streamline operations
• Prioritizing data for cleanup and developing a plan for ongoing oversight and maintenance
• Evaluating the integrity and flow of data in highly complex organizations
• Working with client leadership to identify key performance indicators and set financial, philanthropic and activity goals
• Developing reports and dashboards to meet client needs
• Supporting systems conversions from requirements definition to go-live

Skills

• Experience working with Salesforce as an administrator and/or developer
• Technical proficiency required to recognize, scope, and design optimal methods for the generation, entry, management, use, and interpretation of data
• An understanding of systems architecture best practices and data governance standard protocols
• Demonstrated familiarity with data analysis
• Experience working with large data sets
• A comprehensive understanding of the data life cycle (from entry to insight)
• Experience working with stakeholders at various levels and across different departments
• Outstanding organizational skills and ability to manage multiple tasks simultaneously
• A continuous learning mindset
• This role requires approximately 20% travel for activities such as conducting interviews, facilitating workshops, delivering presentations, and participating in team events and retreats
• Experience working with relational databases, CRM and ERP systems beyond the end-user perspective in a non-profit setting
• Healthcare, higher education, and/or federated nonprofit experience a plus
• Great storytelling skills and strong public speaking skills
• Experience with the following: Data visualization and dynamic reporting tools (e.g., Tableau, Power BI)
• Workflow modeling and business process design (e.g. Visio)
• Relational database architecture and management
• Query/programming languages (e.g. SQL, Python) a plus

Benefits

• CCS offers competitive benefits
• A dynamic training program
• Resources
• Career advancement
• Mentoring
• Networking opportunities

Company Overview