[Remote] Commercial Operations Director

Note: The job is a remote job and is open to candidates in USA. Prescott's, Inc. is a leading medical device services company specializing in the distribution and refurbishment of essential medical equipment. The Director of Commercial Operations will design and manage the infrastructure to enhance commercial performance, drive strategic initiatives, and oversee revenue operations across the organization.

Responsibilities

• Serve as the strategic architect of commercial revenue operations, integrating processes across Sales, Marketing, Finance, and Customer Success to optimize the full commercial lifecycle
• Lead commercial planning cycles including comp plans, quota setting methodology, territory design, and commercial coverage modeling
• Identify and evaluate new market opportunities, channel strategies, and go-to-market models in partnership with the SVP of Sales and executive leadership team
• Drive commercial policy development including pricing governance, discount authorization frameworks, and deal approval hierarchies
• Own Prescott's Med's pricing strategy and governance framework, including list price architecture, contract pricing tiers, and GPO/IDN pricing models
• Lead the Deal Desk function, providing senior-level guidance and approval on complex, strategic, or non-standard commercial arrangements
• Establish and maintain competitive pricing benchmarks and margin analysis to support profitable growth decisions
• Partner with Finance to develop ROI models and commercial investment analyses that inform executive go/no-go decisions on strategic deals
• Develop and enforce commercial contracting standards, ensuring consistency, compliance, and speed across all customer-facing agreements
• Architect and oversee Prescott's Med's commercial data and analytics infrastructure, including CRM ecosystem, data warehouse integrations, and business intelligence platforms
• Design and deliver board-level dashboards, executive business reviews (QBRs), and commercial performance reports that synthesize market, revenue, and operational data
• Lead the development of advanced forecasting methodologies, pipeline analytics, and predictive modeling to enable proactive commercial decision-making
• Serve as the organization's principal authority on commercial data integrity, governance, and reporting standards
• Translate complex data sets into actionable strategic insights and executive recommendations for the SVP of Sales and senior leadership team
• Provide strategic ownership and governance of the CRM ecosystem (e.g., Salesforce), ensuring it is architected to support enterprise-scale commercial operations
• Oversee vendor and technology partner relationships for commercial systems, including selection, contract negotiation, and performance management
• Drive standardization and continuous improvement of core commercial processes—including contracting, opportunity management, revenue recognition readiness, and compliance workflows
• Partner with IT and Finance to ensure commercial systems integrations meet regulatory, privacy, and data security requirements relevant to medical device or life sciences environments
• Act as a senior thought partner to the SVP of Sales and executive team on commercial transformation initiatives, organizational design, and capability building
• Lead cross-functional commercial operations projects, including M&A integration support, new product launch readiness, and commercial expansion into new markets or geographies
• Build and mentor a high-performing Commercial Operations team, developing talent pipelines and establishing a culture of analytical rigor and operational excellence
• Champion change management initiatives related to commercial process transformation, system implementation, and organizational alignment
• Represent Commercial Operations in cross-departmental executive forums and serve as a key liaison to the Board of Directors on commercial performance matters

Skills

• Bachelor's degree in Business Administration, Marketing, Sales, or related field required
• Minimum of 5-8 years of progressive experience in Commercial Operations, Revenue operations, Business Strategy or related field, with demonstrated leadership at a senior manager or director level
• Proven experience leading enterprise-scale commercial initiatives including pricing strategy, deal desk governance, territory planning, and commercial systems architecture
• Demonstrated success in leading and developing cross-functional teams in a matrixed, high-growth organization
• Proven experience managing sales operations, forecasting, and strategic planning
• Strong analytical abilities, including experience in data analysis, performance metrics, and working with CRM/ERP systems or platforms (preferably Salesforce), business intelligence tools (such as Tableau or Power BI), and commercial infrastructure
• Advanced analytical and financial modeling skills with the ability to distill complex, multi-variable data into executive-level insights and board-ready presentations
• Deep expertise in healthcare contracting, pricing governance, and compliance frameworks (e.g., Sunshine Act, GPO/IDN structures)
• Exceptional executive presence and communication skills, with the ability to influence and align stakeholders at all levels including C-suite and Board of Directors
• Ability to manage multiple projects and priorities in a fast-paced environment
• Strategic thinker with strong problem-solving skills and attention to detail
• Ability to travel domestically as needed
• Must be able to successfully pass a background check and drug test prior to starting position
• MBA or relevant advanced degree strongly preferred
• Significant experience in the medical device, healthcare technology, or life sciences industry, with a deep understanding of GPO/IDN contracting, regulatory commercialization, and healthcare market dynamics strongly preferred
• Familiarity with healthcare regulatory and compliance requirements is a plus

Benefits

• Paid time off
• Healthcare insurance (medical dental, and vision coverage)
• Accident insurance, critical illness, and hospital indemnity insurance
• Short term (employee paid) and long-term disability (employer paid)
• 401K plan with company matching.
• Continuous learning and development - offering opportunities for training, workshops, and certifications.

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