[Remote] Principal Consultant (AI Workforce - Glean)

Note: The job is a remote job and is open to candidates in USA. phData is a dynamic and innovative leader in the modern data stack, partnering with major cloud data platforms to deliver cutting-edge services and solutions. They are seeking a Principal Consultant with deep experience in platforms such as Microsoft Copilot Studio and Glean to help clients realize tangible, business-ready value from AI agents through analytics and data visualization.

Responsibilities

• Design, build, and deploy AI agents using Microsoft Copilot Studio, aligned to real business processes and roles
• Translate manual or semi-structured business workflows into autonomous agents using low-code/no-code tools within the Microsoft ecosystem
• Implement agentic behaviors, including planning, tool use, contextual memory, and reflection, to deliver intelligent task execution
• Integrate Copilot solutions with enterprise systems such as Power BI, SharePoint, Outlook, and Teams
• Support internal teams in enablement, governance, lifecycle management, and safe experimentation with Copilot agents
• Develop and iterate on prompt templates, AI guardrails, fallback strategies, and continuous feedback loops to improve agent performance
• Partner with IT, data, and security teams to ensure responsible, governed, and scalable agent deployments
• Embed alongside client analytics and BI teams in a staff‑augmentation model, pairing on real Glean use cases while modeling best practices in semantic modeling, governance, and agent design
• Lead recurring enablement touchpoints (developer workshops, guided build sessions, office hours) to help client teams independently design, deploy, and iterate on Glean agents
• Co‑create reusable enablement assets (playbooks, labs, prompt libraries, “how‑to” guides) that client champions can use to scale training across business units

Skills

• 3–6 years of experience in enterprise automation, digital transformation, or AI-enabled consulting
• Direct experience with Microsoft Copilot Studio or similar low-code AI platforms (e.g., Glean, AgentForce, Amazon Q Business, OpenAI Agent Builder)
• 3-5 years of BI experience, including advanced knowledge of ETL, SQL, and data visualization best practices
• Solid understanding of semantic layers, identity/access management, and Microsoft 365 security/compliance boundaries
• Experience facilitating automation/AI discovery and prioritization sessions (process mapping, value sizing, ROI modeling) with business stakeholders
• Passion for enabling the business to develop their own business process solutions with technology
• Familiarity with prompt engineering, iterative design cycles, and user testing for AI workflows
• Strong collaboration and communication skills across business and technical audiences
• Exposure to Power Platform, Azure OpenAI, n8n, or broader AI orchestration tools is a plus
• Previous experience leading teams of consultants to ensure performance, utilization and project delivery
• Experience operating in early-stage, ambiguous environments, where clients are experimenting with Copilot and agentic workflows across multiple functions
• Design and support change management and enablement programs (playbooks, training, office hours) to help business users adopt Copilot agents and AI workflows at scale
• Experience delivering tool enablement at scale (cohorts, train‑the‑trainer, or office‑hours programs) for modern BI or AI platforms such as Alteryx, Sigma, Power BI, or MS Copilot
• Prior consulting or staff‑augmentation experience balancing “hands‑on keyboard” delivery with coaching client developers and analysts to own and extend solutions over time

Company Overview

Company H1B Sponsorship