[Remote] Senior Full Stack Engineer, CX Tools
Note: The job is a remote job and is open to candidates in USA. CookUnity is a pioneering platform that connects consumers with chefs, delivering millions of meals annually. They are seeking a Senior Full Stack Engineer to develop and enhance tools for the Customer Experience team, focusing on improving customer interactions and satisfaction.
Responsibilities
- Owning the design and implementation of features within our Javascript stack that engage customers and have a meaningful impact on people’s lives
- Iterating on new and existing features to improve user experience and performance
- Actively contribute to the adoption of strong software architecture, development of best practices, and new technologies
- Improving the maturity of our technical stack with engineering best practices
- Being part of the code review process and helping to mentor other engineers
- Contribute technically to projects by being a hands-on coder, removing roadblocks, and repairing technical issues
- Partner with members of Product, Growth, Marketing, Customer Experience and other teams to continually refine and improve our product in an agile process
- Helping to have higher levels of uptime & supporting the on-call rotation that will help the business run 24/7
Skills
- At least 3+ years of experience as a Software Engineer with a focus on developing tools and systems for Customer Experience or similar fields
- Strong understanding of interacting with and building backend REST APIs
- Strong knowledge of service-oriented architectures
- Ability to proactively identify opportunities to improve systems and processes
- Experience implementing and maintaining unit tests and end-to-end (e2e) tests
- Enjoy working in small teams within a fast-paced startup environment
- Excitement about the opportunity to grow into a leadership role as the company expands
- Fluency with AI engineering tools
- Advanced knowledge of AI within CX environments
- Knowledge of mobile app development, such as React Native
Benefits
- Get paid in USD
- Work remotely: design the life that you want
- Enjoy 15 days of vacation each year from the start date
- 16 fully paid Argentinean holidays
- Healthcare Benefit: Monthly stipend to use in your preferred healthcare provider
- 5- year Sabbatical: After 5 years with CookUnity, you get a 4-week paid sabbatical
- Paid Family leave
- Compassionate Leave: 3-5 days each time the need arises
- Flexible benefits, your way: a prepaid card you can use on wellness, learning, food, and more.
- AI-forward workplace: enterprise access to ChatGPT and Claude to help you work smarter and grow faster.
- Personalized English coach
Company Overview
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