[Remote] Client Accounting Analyst

Note: The job is a remote job and is open to candidates in USA. Gallagher Bassett Company, through its RPS division, is seeking a Client Accounting Analyst to support accounting and collections operations. The role involves managing retailer receivables, responding to inquiries, and ensuring compliance with collections standards.

Responsibilities

• Manage assigned retailer receivables to ensure timely payment and accurate account balances
• Respond to internal and external accounting inquiries related to billing, payments, credits, and account status
• Support the full collections lifecycle in alignment with RPS collections policies and standards
• Research, analyze, and resolve account discrepancies, unapplied cash, and disputed balances
• Monitor aging reports and work proactively to reduce past-due balances
• Serve as a primary point of contact for retail partners and branch stakeholders regarding receivables and collections matters
• Partner closely with Collections leadership, Receivables, Payables, Audit Collections, and branch teams to resolve issues and maintain account current expectations
• Escalate complex or high-risk issues appropriately while providing clear recommendations and documentation
• Support audits and internal reviews as needed by providing documentation and account insights
• Contribute to team efforts supporting onboarding, training, and process updates related to customer service and collections workflows
• Foster supportive team environment by sharing knowledge and assisting colleagues with routine questions related to collections processes and standard procedures

Skills

• High School diploma and 2 years' accounting experience
• Intermediate Excel and Microsoft Office proficiency
• Great organizational skills and high attention to detail
• Strong analytical skills
• Excellent written and verbal communication skills
• Bachelors degree preferred
• QuickBooks experience desirable

Benefits

• Medical/dental/vision plans, which start from day one!
• Life and accident insurance
• 401(K) and Roth options
• Tax-advantaged accounts (HSA, FSA)
• Educational expense reimbursement
• Paid parental leave
• Digital mental health services (Talkspace)
• Flexible work hours (availability varies by office and job function)
• Training programs
• Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing
• Charitable matching gift program

Company Overview