[Remote] Growth Advisor, Preferred
Note: The job is a remote job and is open to candidates in USA. Zillow Group is transforming the real estate transaction, and they are seeking a Growth Advisor to act as a trusted advisor and business consultant to their high-performing real estate partners. The role involves optimizing partner performance, improving conversion rates, and increasing platform adoption through data-driven recommendations and strategic guidance.
Responsibilities
- Serve as the day-to-day relationship lead for a portfolio of strategic Zillow Premier Agent (ZPA) partners, managing your book like an owner with clear plans tied to business goals
- Understand and influence each partner’s business model, organizational structure, and growth plan; use hypothesis‑driven analysis to frame challenges and opportunities in simple, decision‑ready terms
- Deliver regular performance reviews supported by data to help partners improve program performance and accomplish their business objectives
- Champion Zillow’s integrated tools and services(e.g., Zillow Home Loans, Follow Up Boss, Zillow Closings, and new platform capabilities) as part of a unified, integrated‑transaction experience
- Guide partners through onboarding, enablement, and scaling in the Preferred program, translating strategy into clear action plans with owners, timelines, and success measures
- Lead change conversations with partner leaders, reinforcing the 'why,' clarifying what’s changing (and what’s not), and staying engaged through adoption until behaviors and results are durable
- Analyze lead conversion, close rates, and partner behavior using Salesforce and BI tools such as Tableau
- Translate insights into a focused set of recommendations with expected impact, helping partners prioritize levers that drive the greatest performance lift
- Maintain disciplined pipeline and forecast hygiene; use inspection of leading indicators to anticipate risk and adjust strategies before results degrade
- Apply consultative selling and Challenger methodology to encourage partners to rethink growth strategies and team management approaches
- Multi‑thread across partner organizations, building relationships with decision‑makers and influencers and earning trust through industry literacy, credible examples, and consistent follow‑through
- Articulate the value and ROI of Zillow solutions in clear business terms, helping partners make informed tradeoffs and long‑term decisions
- Stay informed on local real estate trends, regulations, and competitor activity
- Represent Zillow as a local field ambassador, strengthening brand presence through partner interactions
- Coordinate cross‑functional efforts (Sales, Operations, Product, Marketing, Loans, Closings, etc.) to deliver a unified plan for each strategic partner
- Run structured operating rhythms (e.g., funnel reviews, account planning, business reviews) that keep stakeholders aligned and accountable to partner outcomes
- Share frontline insights and partner themes with internal teams to inform product, process, and go‑to‑market decisions, representing both the partner voice and Zillow’s broader goals
Skills
- 6+ years of experience in account management, real estate consulting, sales enablement, or B2B client success
- Background in real estate, proptech, or performance-based partner programs
- Comfortable interpreting funnel and financial metrics; connects activity and conversion trends to partner P&L and Zillow revenue, using data to prioritize where to focus
- Frames complex partner or funnel problems into clear components; proposes a concise set of data‑backed options and adapts quickly based on results
- Proven ability to influence partner leaders and challenge established thinking through insight, empathy, and credible recommendations
- Experience guiding partners through new tools, workflows, or operating models; reinforces adoption through clear expectations, coaching, and follow‑through
- Skilled at orchestrating work across internal teams, clarifying roles and handoffs, and resolving friction with transparency and data
- Maintains accurate systems (Salesforce, Tableau, etc.), runs reliable cadences, and uses inspection to stay ahead of risks and capacity constraints
- Proven ability to influence partner leaders and challenge established thinking through insight, empathy, and credible recommendations
Benefits
- In addition to a competitive base salary this position is also eligible for equity awards based on factors such as experience, performance and location.
- Employees in this role will not be paid below the salary threshold for exempt employees in the state where they reside.
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