[Remote] Sales Training Manager
Note: The job is a remote job and is open to candidates in USA. Johnson & Johnson is a leader in healthcare innovation, seeking a Sales Training Manager for Shockwave Medical to develop and execute training programs for customer-facing employees. This role involves managing training content, collaborating with marketing and sales leadership, and ensuring effective training delivery for field sales organizations.
Responsibilities
- Deliver product, disease state and clinical skills-based training programs to the field sales organization in alignment with goals and strategies
- Lead in-house and field-based product training programs for new hires, tenured employees and distributor representatives, including management of a field trainer program
- Collaborate with product marketing team to create and launch new training content for field sales force on an ongoing basis
- Drive the development of training content, ensure content is continually up to date and manage/administer the various platforms used for training delivery
- Develop and maintain competency assessments and certification program
- Compile and provide trainee completion reporting to sales leadership. Play the central role in ensuring completion and competency
- Establish and develop key internal and external relationships, including cross functional teams, field teams and thought leaders
- Travel in field regularly to assess field force knowledge and identify future learning needs
- Monitor the effectiveness of product and procedural training modules; collect and compile feedback and incorporate conclusions from analysis into design and implementation of new/modified programs
- Accountable to develop and monitor global budget for education & training programs
Skills
- Bachelor's degree in relevant field of study required
- Minimum 2 years of medical device sales training or field trainer experience
- Strong execution track record demonstrating quality results, on time and on budget
- Ability to successfully work cross functionally and with team members and vendors in the US and International markets
- Must be a team player, results-driven and solution oriented
- Possess excellent communication and interpersonal skills
- Excellent attention to detail and deadline-driven management skills
- Minimum 15% travel, depending on location of the individual
- Good prioritization and organizational skills
- There may be continuous sitting for prolonged periods (more than 2 consecutive hours in an 8-hour day)
- Experience with curriculum development and adult learning theory preferred
- Previous cardiovascular domain experience highly preferred, ideally in coronary or peripheral vascular interventional medicine
- Experience in prior field sales and/or sales management roles is preferred
- Experience administrating /managing learning management systems including development and delivery of online learning modules is a plus
- Experience developing and presenting innovative solutions to meet the business needs
- Customer Feedback Analysis
- Performance Metrics
- Presentation Coaching
- Project Assessment
- Training Program Delivery
- Analytics Insights
- Coaching
- Consulting
- Global Market
- Learning & Development Trends
- Learning Materials Development
- Organizational Knowledge
- Process Improvements
- Sales Enablement
- Sales Support
- Sales Training
- Strategic Sales Planning
- Technical Credibility
- Training Needs Analysis (TNA)
Benefits
- Employees are eligible to participate in the Company’s consolidated retirement plan (pension) and savings plan (401(k))
- This position is eligible to participate in the Company’s long-term incentive program.
- Vacation –120 hours per calendar year
- Sick time - 40 hours per calendar year; for employees who reside in the State of Colorado –48 hours per calendar year; for employees who reside in the State of Washington –56 hours per calendar year
- Holiday pay, including Floating Holidays –13 days per calendar year
- Work, Personal and Family Time - up to 40 hours per calendar year
- Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child
- Bereavement Leave – 240 hours for an immediate family member: 40 hours for an extended family member per calendar year
- Caregiver Leave – 80 hours in a 52-week rolling period10 days
- Volunteer Leave – 32 hours per calendar year
- Military Spouse Time-Off – 80 hours per calendar year
- Co-Ops/Interns are eligible to participate in Company sponsored employee medical benefits in accordance with the terms of the plan.
- Co-Ops and Interns are eligible for the following sick time benefits: up to 40 hours per calendar year; for employees who reside in the State of Washington, up to 56 hours per calendar year.
- Co-Ops and Interns are eligible to participate in the Company’s consolidated retirement plan (pension).
- This position is eligible for benefits to include medical, dental, vision and time off, as well as any others as provided for in the applicable Collective Bargaining Agreement.
Company Overview