[Remote] Cruise Business Development Manager
Note: The job is a remote job and is open to candidates in USA. Discover the World is an innovative sales representation company passionate about sales, people, and travel. They are seeking a Business Development Manager to expand and strengthen the cruise line’s presence and sales within the US travel agency community by building strategic relationships and driving revenue growth.
Responsibilities
- Develop and maintain strong relationships with US travel agencies, consortia, host agencies, and key industry partners
- Serve as the primary point of contact for agency partners, ensuring exceptional communication and support
- Conduct regular in-person and virtual sales visits, training, product updates, and educational sessions
- Create and execute strategic sales plans to drive revenue growth and maximize market share
- Identify new business opportunities within the agency channel and convert them into long-term partnerships
- Track sales performance, analyze market trends, and implement corrective actions as needed
- Represent the cruise line at trade shows, conferences, roadshows, and consumer events
- Deliver product presentations, webinars, and training modules to increase brand knowledge and sales adoption
- Collaborate with marketing to develop sales tools, promotional campaigns, and agency-focused incentives
- Monitor agency sales performance and provide regular reporting to leadership
- Manage sales budgets, promotional funds, and co-op marketing dollars efficiently
- Ensure revenue targets and KPIs are consistently met or exceeded
- Work closely with Marketing, Reservations, Operations, and Revenue Management teams to align strategies and ensure exceptional customer experience
- Provide feedback from the agency community to help shape product development and commercial decision-making
Skills
- 2+ years of proven success in the cruise or travel industry sales
- Strong existing relationships within the US travel agency community (host, consortia, and retail)
- Demonstrated success in achieving or surpassing sales targets
- Excellent presentation, negotiation, communication, and consultative sales skills
- Willingness to travel extensively within the US
- Experience with new-to-market or rapidly growing travel brands
- Familiarity with CRM systems (Salesforce), sales analytics tools, and agency booking platforms
- Self-starter who thrives in a dynamic, partner-facing role
- Strong relationship-building and influencing skills
- Strategic thinker with a solution-oriented mindset
- Professional, polished, and trustworthy brand ambassador
Benefits
- Health care
- Paid days off
- Retirement benefits
- Incentive Plan
Company Overview