[Remote] National Account Manager

Note: The job is a remote job and is open to candidates in USA. JBT Marel is a global leader in food and beverage technology, aiming to transform the future of food through sustainable innovation. The National Account Manager will manage the commercial relationship with Smithfield Foods, focusing on revenue growth and strategic account planning across various processing segments.

Responsibilities

• Develop and execute a comprehensive strategic account plan to drive revenue growth, margin expansion, and share gain on an annual basis for JBT Marel Meat and Prepared Foods
• Help identify, develop, and convert new business opportunities across primary processing, secondary processing, and prepared foods segments with the account management and aftermarket sales teams
• Serve as the primary point of contact for executive-level engagement and relationship management within Smithfield’s Pork Leadership, National Operations and Sourcing Teams
• Collaborate with Business Development, Sales Operations, Engineering, and Aftermarket teams to deliver integrated solutions for Meat and Prepared Food KPIs
• Drive adoption of new products and technologies aligned with customer priorities and NPD initiatives with the Reliability Control Engineer, Account Managers, and IP Engineering
• Ensure clear alignment between sold scope and delivered scope, including specifications, performance expectations, and service requirements
• Partner with Project Management and Service teams to ensure on-time installation and commissioning and defined startup performance criteria (throughput, yield, up time)
• Act as the commercial owner of service performance, ensuring rapid escalation and resolution of equipment or service issues
• Ensure visibility and closure of chronic downtime or repeat failures with alignment on root cause and corrective actions
• Work closely with Aftermarket & Field Service to drive preventive maintenance programs, parts availability, and field service deployment
• Establish regular operating rhythms with customer plants, including site-level performance reviews and issue tracking
• Ensure strong coordination between sales commitments, project delivery, and service execution
• (KPIs)Revenue growth for equipment, parts and service vs
• 3YRMASmithfield scorecard grades of >B for all three segmentsEquipment uptime and performance vs Smithfield targetsService response time and issue resolution vs. Smithfield targetsPricing realization and alignmentMargin performance and profitability support for the business

Skills

• 8–12+ years in meat processing or industrial equipment
• Sales Experience managing large national accounts
• Understanding of plant operations and service models
• Cross-functional experience with engineering, service, and operations
• Bachelor's degree required
• MBA preferred

Benefits

• Medical
• Dental
• Life insurance
• Short-term and long-term disability
• Family leave
• Vision coverage
• A matched 401(k) plan

Company Overview