[Remote] Channel Program Manager

Note: The job is a remote job and is open to candidates in USA. Quest Software is seeking a Channel Program Manager to enhance their partner ecosystem. The role involves refining program operations, streamlining processes, and executing engagement programs across various partner types, including resellers and technology partners.

Responsibilities

• Identify gaps and friction points in the partner program and drive improvements to program structure, benefits, and requirements
• Maintain and evolve program documentation, policies, and partner-facing materials
• Coordinate cross-functionally with sales, marketing, sales operations and finance to keep program operations aligned
• Streamline partner-facing and internal program processes to reduce manual effort and improve consistency
• Improve program reporting infrastructure for partners: partner performance dashboards, program metrics, and pipeline data, in partnership with sales ops
• Ensure data accuracy and hygiene across partner records and reporting systems
• Support the planning and execution of strategic partner programs: Executive Sponsor Program, Partner Roundtables, Partner Advisory Board
• Serve as an operational point of contact for partners navigating the program
• Track engagement metrics and help iterate programs based on results

Skills

• 3–5 years of experience in channel operations, partner programs, or a related role in B2B tech
• Familiarity with the partner ecosystem: resellers/VARs, ISVs, and/or systems integrators
• Strong process orientation: document things, closing loops, and follow through
• Comfort with data and reporting tools (Salesforce, Excel/Sheets, BI tools like Tableau)
• Clear written and verbal communicator, able to work with partners and internal stakeholders alike
• Self-starter who can manage multiple workstreams
• Experience with PRM platforms (e.g., Impartner, Alliances, Salesforce PRM)
• Background in channel marketing, partner enablement, or sales operations

Company Overview

Company H1B Sponsorship