[Remote] Sales Operations Manager
Note: The job is a remote job and is open to candidates in USA. Roo is a company dedicated to empowering animal healthcare professionals through a leading veterinary staffing platform. They are seeking a highly motivated Sales Operations Manager to optimize their go-to-market strategy, improve sales productivity, and ensure operational excellence across markets.
Responsibilities
- Partner with Business Development and Marketplace leadership, as well as cross-functional teams, to support initiatives that accelerate Roo’s growth
- Build, maintain, and optimize tools, dashboards, and reporting to track performance across markets and sales activities
- Analyze field performance and deliver actionable insights to improve productivity and outcomes
- Support the development and execution of sales and account management playbooks
- Identify and implement systems and processes that improve efficiency, scalability, and revenue attainment
- Support and continuously improve Roo’s operating cadence (weekly, monthly, and quarterly business reviews)
- Drive execution of GTM programs and operational rollouts in new markets and geographies
- Monitor performance against targets and proactively surface insights, risks, and opportunities
- Identify gaps in reporting, tools, or processes and independently drive solutions
- Partner with Business Development and Account Management teams to support market strategies, including:
- Lead generation and conversion optimization
- Supply acquisition and marketplace health
- Listing quality and pricing optimization
- Collaborate with the Data team to size market opportunities and measure ROI of key initiatives
- Conduct ad hoc analyses to inform strategic and operational decisions
Skills
- 5+ years of experience in Sales Operations or a related analytical/operational role
- Experience in a startup or early-stage SaaS environment
- Proven ability to operate as a strong cross-functional partner and influence without authority
- Experience supporting or executing GTM strategies at a regional or market level
- Strong experience building and maintaining metrics, dashboards, and reporting frameworks
- Familiarity with the full customer lifecycle (pre-sales, sales, and customer success)
- Understanding of recurring revenue business models and key value drivers
- Comfortable working across sales methodologies, metrics, and day-to-day operational needs
- Strong analytical and problem-solving skills with high attention to detail
- Clear and effective communication skills (written and verbal)
- Self-starter with the ability to prioritize and execute in a fast-paced environment
- Proficiency in CRM tools (e.g., HubSpot, Salesforce), Excel, and GSuite
Benefits
- Accelerated growth & learning potential.
- Stipends for home office setup, continuing education, and monthly wellness.
- Comprehensive health benefits to fit your needs with base medical plan covered at 100% with optional premium buy up plans.
- 401K
- Unlimited Paid Time Off.
- Paid Maternity/Paternity and reproductive care leave.
- Gifts on your birthday & anniversary.
- Opportunity for domestic travel, including for regional team building events.
Company Overview