Part-Time Product Analyst – Logistics & Data Entry (Call Support, Customer Help) – $32/hr – arenaflex – Mississippi, USA

About arenaflex

arenaflex is a pioneering force in the electric vehicle and sustainable transportation industry, recognized worldwide for its commitment to innovation, environmental stewardship, and exceptional customer experiences. With a rapidly expanding global footprint, arenaflex is reshaping how people think about mobility, delivering cutting‑edge products from the factory floor to the hands of enthusiastic owners. Our mission is to accelerate the world’s transition to sustainable energy, and we achieve that by empowering a diverse, collaborative workforce that thrives on challenge, creativity, and continuous improvement.

Why This Role Matters

As a Product Analyst – Logistics & Data Entry at arenaflex, you will be a critical link in the supply chain that ensures our vehicles reach customers safely, on time, and in perfect condition. This position blends meticulous data entry, proactive call support, and strategic logistics coordination to create a seamless end‑to‑end experience. Your work will directly influence customer satisfaction, operational efficiency, and the overall reputation of arenaflex as a leader in the automotive sector.

Key Responsibilities

Logistics Coordination & Shipment Management

• Initiate and track the scheduling of product and import shipments for finished vehicles, ensuring alignment with production timelines.
• Identify, book, and coordinate the most cost‑effective and reliable transportation methods (sea, air, and land) to meet delivery requirements.
• Collaborate with freight forwarders, carriers, and customs brokers to develop detailed shipping plans that adhere to regulatory standards.
• Maintain compliance with arenaflex’s internal quality standards (CI, SOPs, etc.) and industry regulations throughout the logistics process.

Documentation & Data Management

• Prepare and maintain accurate logistics documentation, including Bill of Lading, Shipping Instructions, IMO certifications, and customs paperwork.
• Enter shipment data into arenaflex’s ERP and CRM systems (e.g., SAP, Salesforce) with a focus on precision and timeliness.
• Generate and distribute logistics dashboards and performance metrics to senior leadership, highlighting key trends and opportunities for improvement.
• Support the logistics team with ad‑hoc reporting, data extraction, and analysis using tools such as SQL and Tableau.

Customer & Partner Support

• Provide responsive call support to internal stakeholders and external partners, addressing inquiries, resolving issues, and ensuring a smooth shipment lifecycle.
• Act as the primary point of contact for logistics partners, delivering exceptional service and rapid issue resolution.
• Assist with the escalation of complex problems, coordinating cross‑functional resources to achieve timely solutions.

Continuous Improvement & Collaboration

• Identify process bottlenecks and propose data‑driven enhancements to increase efficiency, reduce costs, and improve delivery reliability.
• Partner with product development, manufacturing, and sales teams to align logistics strategies with broader business objectives.
• Participate in regular cross‑departmental meetings, sharing insights and contributing to a culture of transparency and teamwork.

Essential Qualifications

• Bachelor’s degree in Supply Chain Management, Business Administration, Logistics, or a related field.
• Minimum 2 years of hands‑on logistics experience, preferably in a high‑volume, fast‑paced environment.
• Demonstrated proficiency with sea and air freight operations, including familiarity with Incoterms and international shipping regulations.
• Experience using data platforms such as SQL, Salesforce, and ERP systems for tracking and reporting logistics activities.
• Strong analytical mindset with the ability to interpret complex data sets and translate findings into actionable recommendations.
• Excellent written and verbal communication skills, with a customer‑centric attitude and the ability to build rapport quickly.
• Flexibility to work occasional evenings and weekends to support peak shipping periods.
• Willingness to travel up to 10% of the time for site visits, carrier meetings, or logistics events.

Preferred Qualifications & Additional Skills

• Certification such as APICS CPIM, CSCP, or equivalent is a plus.
• Knowledge of advanced analytics tools (e.g., Power BI, Tableau) for creating visual dashboards.
• Experience with lean or Six Sigma methodologies to drive process improvements.
• Multilingual abilities, especially in Spanish, to support diverse carrier networks.
• Proven track record of managing high‑volume data entry projects with zero error tolerance.

Core Competencies & Skills

• Attention to Detail: Precise data entry and documentation are non‑negotiable for compliance and customer trust.
• Problem‑Solving: Ability to think on your feet, diagnose issues, and implement effective solutions under pressure.
• Time Management: Prioritize multiple tasks, meet tight deadlines, and maintain high productivity.
• Collaboration: Work seamlessly with cross‑functional teams, fostering a cooperative environment.
• Technical Proficiency: Comfort with logistics software, CRM platforms, and data extraction languages.
• Customer Service Orientation: Empathy, patience, and a proactive approach to supporting internal and external partners.

Career Growth & Learning Opportunities

arenaflex invests heavily in the professional development of its employees. As a Product Analyst, you will have access to:

• Structured mentorship programs pairing you with senior logistics leaders.
• Tuition reimbursement for relevant certifications and advanced degrees.
• Internal training modules covering supply chain analytics, advanced Excel, and emerging logistics technologies.
• Opportunities to rotate into related functions such as demand planning, inventory management, or global trade compliance.
• Participation in industry conferences and webinars to stay ahead of market trends.

Work Environment & Culture at arenaflex

Our Mississippi hub blends a collaborative office atmosphere with the flexibility of remote work when appropriate. The culture at arenaflex is built on:

• Innovation: Employees are encouraged to challenge the status quo and propose bold ideas.
• Inclusivity: A diverse workforce where every voice is heard and respected.
• Work‑Life Balance: Flexible scheduling, generous paid time off, and support for personal commitments.
• Safety & Well‑Being: Comprehensive health and safety protocols, on‑site wellness programs, and mental‑health resources.
• Community Engagement: Volunteer initiatives and sustainability projects that give back to the local community.

Compensation, Perks & Benefits

arenaflex offers a competitive hourly rate of $32 per hour for this part‑time position, along with a benefits package that begins on day one of employment. While the role is part‑time, eligible employees may access a selection of the following benefits:

• Medical, dental, and vision coverage with multiple plan options and $0 premium options for qualifying employees.
• Health Savings Account (HSA) contributions for high‑deductible medical plans.
• Flexible Spending Account (FSA) for medical and dependent care expenses.
• 401(k) retirement plan with company match, plus employee stock purchase opportunities.
• Life, AD&D, short‑term and long‑term disability insurance.
• Paid holidays, vacation days, and sick leave.
• Employee Assistance Program (EAP) offering counseling, legal, and financial guidance.
• Wellness incentives, including gym membership discounts and wellness challenges.
• Family‑friendly benefits such as parental leave, adoption assistance, and backup childcare resources.
• Pet insurance and other voluntary benefits to suit a range of lifestyle needs.

How to Apply

If you are ready to contribute to a fast‑growing, mission‑driven organization and possess the logistics acumen, data‑entry precision, and customer‑service mindset we seek, we encourage you to submit your application today. Join arenaflex and become part of a team that is redefining the future of transportation, one shipment at a time.

Apply Now – Start Your Journey with arenaflex!