[Remote] Account Manager II - TPA (Remote)

Note: The job is a remote job and is open to candidates in USA. CareFirst BlueCross BlueShield is seeking an Account Manager II to join their Account Management Team. This role is crucial for driving client success and business growth through strategic consulting, relationship management, and marketing expertise. The Account Manager II will promote benefits and services, enhance client satisfaction, and lead initiatives within a self-funded/third-party administration environment.

Responsibilities

• Lead the charge in growing group enrollment by marketing directly to client associates
• Plan and execute impactful communication and education strategies that resonate with diverse employee populations
• Build and maintain strong, consultative relationships with senior-level decision-makers
• Provide expert guidance on benefit design, renewal strategies, and implementation planning
• Independently conduct on-site and virtual meetings with employers and employees across multiple locations
• Travel in and out of the state to deliver high-touch service and ensure client satisfaction
• Use your benefit expertise and business acumen to resolve escalated issues, assess risk, and collaborate with internal and external stakeholders to deliver timely, effective solutions
• Partner with clients to develop and implement structured benefit programs, including open enrollment campaigns, wellness initiatives, and third-party integrations
• Stay ahead of regulatory changes and industry trends
• Educate clients on legal developments and ensure benefit programs remain compliant with federal and state laws

Skills

• CANDIDATES MUST LIVE IN THE MD, DC, NORTHEN VA AREA IN ORDER TO TRAVEL INTO THE OFFICES AND FOR CLIENT MEETINGS AND STAFF MEETINGS
• ACTIVE HEALTH AND LIFE LICENSE IS REQUIRED
• Bachelor's Degree OR in lieu of a Bachelor's degree, an additional 4 years of relevant work experience is required in addition to the required work experience
• Current health and life license for the jurisdictions of Maryland, DC, and Virginia
• 3 years' experience in sales, sales support, implementation, benefit administration or Account Management
• Exceptional communication and presentation skills
• Strong problem-solving and organizational abilities
• Proficiency in Microsoft Word and Excel; PowerPoint a plus
• Deep understanding of employee benefits and insurance regulations
• Ability to manage multiple priorities and deliver outstanding service under pressure
• Approximately 10% travel year-round (local and national)
• Up to 40% travel during Q4 to support peak enrollment season
• Must be eligible to work in the U.S. without Sponsorship

Benefits

• CareFirst offers a comprehensive benefits package
• Various incentive programs/plans
• 401k contribution programs/plans (all benefits/incentives are subject to eligibility requirements)

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