[Remote] Technical Writer, Manager

Note: The job is a remote job and is open to candidates in USA. Acentra Health empowers better health outcomes through technology, services, and clinical expertise. They are seeking a Technical Writer Manager to supervise and coordinate the Technical Writing team’s projects, ensuring alignment with organizational goals and project requirements while enhancing team effectiveness and communication with leadership.

Responsibilities

• Function as a supervisor, coordinating team members and projects to ensure alignment with organizational objectives, timelines, and quality standards
• Analyze project forecasts and track variances to optimize resource allocation, making strategic adjustments as needed to support project goals
• Plan, prioritize, and assign tasks to team members, collaborating closely to monitor project progress and resolve challenges
• Facilitate cross-functional collaboration by working with stakeholders across departments to gather information, clarify requirements, and address project needs effectively
• Provide insights and strategic recommendations to improve team processes, enhance workflow efficiency, and support continuous improvement in documentation quality
• Administer and maintain documentation tools, ensuring that resources are readily available and well-organized to support efficient project execution
• Support team development by providing mentorship and task guidance, fostering skill growth, and ensuring adherence to best practices
• Track and report on project metrics, progress, and outcomes, delivering valuable insights to inform decision-making and strategic planning
• Troubleshoot issues as they arise, identifying root causes and coordinating corrective actions to maintain project momentum and meet deadlines
• Uphold a high standard of quality in all deliverables, reviewing documentation to ensure consistency with established standards and accessibility requirements

Skills

• Bachelor's or Master's Degree in English, Technical and Professional Communication, Journalism, or a related business field OR will consider years of experience in lieu of a degree
• A minimum of 10 years of relevant technical or medical writing experience
• Proven experience leading documentation efforts for information technology teams, technical staff, or similar groups, or demonstrated success managing teams and guiding complex projects in a related field
• Experience in large, complex organizations, including centralized or matrixed team environments
• Familiarity with the Software Development Life Cycle (SDLC)
• Adaptability, flexibility, and keen attention to detail are critical
• Strong interpersonal skills to communicate effectively with a wide range of technical and non-technical staff, accept constructive feedback on drafts, and manage tasks under tight deadlines
• Self-motivated, with strong time management skills and the ability to balance multiple priorities effectively
• This is a remote position that requires the ability to effectively manage and collaborate across multiple time zones, including regular interaction with teams based in India
• Experience in the healthcare industry
• Expert knowledge of Microsoft Office Suite (particularly Word, Excel, and Visio) and proficiency with documentation and publishing tools
• Strong understanding of WCAG accessibility standards to promote accessible content creation
• Demonstrated technical understanding with the ability to communicate complex technical concepts in accessible, business-oriented language
• This role involves handling sensitive materials and requires a high level of confidentiality

Benefits

• Comprehensive health plans
• Paid time off
• Retirement savings
• Corporate wellness
• Educational assistance
• Corporate discounts

Company Overview

Company H1B Sponsorship