[Remote] Account Manager, Gaming
Note: The job is a remote job and is open to candidates in USA. Sensor Tower is a company focused on providing insights for the gaming industry, and they are seeking an Account Manager, Gaming to manage the entire customer journey for their gaming accounts. This role involves building strong client relationships, driving revenue growth through upsells, and ensuring renewals while having strategic discussions with customers about their use cases.
Responsibilities
- Manage business and grow Net Revenue Retention (NRR) by managing renewals and upsells
- Have c-level discussions with customers and work on strategizing their use cases with our platform
- Demonstrate measurable ROI on clients’ investment in our products by hosting quarterly business review
- Proactively understand the clients’ business to provide competitive insights and trends
- Collaborate with global product, engineering and other technical teams to improve our product offerings
- Follow industry trends and interpret these into day-to-day business impact
- Understand the product development cycle, being able to communicate between product teams and customers effectively to - manage expectations on feature requests and releases
- Identify product penetration, renewal, and upsell opportunities within the managed customer base
Skills
- Must demonstrate the ability to both drive revenue growth (upsell/expand) and build long-term, trusted client relationships
- Required knowledge of the mobile, PC, or console gaming ecosystem; expertise in all three is a major plus
- Experience in SaaS sales as an Account Executive or Account Manager
- A genuine passion for the gaming industry, whether as an active gamer or through professional experience
- Strong understanding of the SaaS industry and digital ecosystem
- Ability to identify product penetration, renewal, and upsell opportunities within the managed customer base
- Ability to present complex data solutions in a clear and concise manner to a variety of audiences, including non-technical
- We're looking for an inherently proactive individual who takes full ownership of their portfolio. They anticipate client needs and identify opportunities before they become tasks. A strong, self-driven work ethic is essential
- An eye for detail following the industry trends and interpreting these into day-to-day business impact
- Enjoy working in small, fast-paced teams where you can take initiative and accountability
Benefits
- Uncapped commission on renewals and upsells
Company Overview
Company H1B Sponsorship