[Remote] Senior Account Executive

Note: The job is a remote job and is open to candidates in USA. Fingerpaint Group is a vibrant blend of individuals providing life science solutions, and they are seeking a Senior Account Executive to manage client accounts and projects. This role involves project execution, client relationship management, and ensuring compliance with regulatory standards.

Responsibilities

• Demonstrate foundational understanding of project management, client strategy, organization, products, disease states, and medical communications through best practices in project execution
• Promptly and accurately document client contact reports, requests, and meeting outcomes concisely and accurately
• Proactively manage client expectations and provide regular updates on project status, risks, and timelines
• Manage an increasing number of projects independently ensuring estimate adherence, timeliness, and quality process observance
• Ability to build relationships with clients and faculty and adopt to different styles and personalities; begins to handle client objections well and defends agency position with support from senior leadership
• Initiate projects by developing project scopes, deliverables, timelines, and budget estimates
• Open and maintain all project files and job folders
• Drive the day-to-day execution of projects, orchestrating all phases to ensure timely, high-quality delivery
• Support opening of jobs within the project and time management system (Workamajig)
• Maintain all project files and job folders
• Develop estimates with minimal oversight from AD and owns the daily finances on projects and monitors/manages job activity and costs to ensure estimates are maintained
• Proactively identify and mitigate potential project risks and issues as they arise
• Manage their project finances, including tracking budgets, monitoring for scope changes, and preparing weekly burn reports
• Monitor staff resourcing to ensure adequate coverage across all active project work, collaborating with Operations to find necessary coverage when internal resources are limited
• Partner with senior colleagues and finance to prepare monthly financial forecasting and billing
• Act as the central communication hub for all projects, coordinating cross-functional teams to ensure seamless collaboration
• Lead and facilitate internal and external meetings, distilling notes into key points and actionable next steps for stakeholders
• Proactively communicate project status to both internal and external stakeholders, keeping a clear record of all critical communications
• Demonstrate ability to handle complex conversations with account and scientific team members
• Carefully evaluate project workload and timelines, raising potential resourcing risks with manager to collaboratively determine how to manage coverage needs
• Ensure all project deliverables meet high-quality standards by conducting thorough content reviews prior to client submission
• Expert in Medical, Legal, and Regulatory (MLR) submission processes and client-specific compliance requirements within publication management portals and other systems and ensuring that all projects are conducted in compliance with same

Skills

• Bachelor's degree, preferably in health sciences, marketing, or communications
• 4-6 years of work experience in a healthcare, marketing, or communications agency
• Strong communication, relationship-building, and strategic thinking skills
• Excellent organizational skills, attention to detail, and follow-through
• Competency in presentation skills
• Strong experience with project management software (e.g., Workamajig, Airtable, Jira) is a critical requirement
• Proficient in Microsoft Word, intermediate-level Excel and PowerPoint
• Ability to travel at least 1-3 times per year to meet with clients
• Experience with publication management software is a plus

Company Overview