[Remote] District Data Support Analyst

Note: The job is a remote job and is open to candidates in USA. The Foundation for California Community Colleges is seeking a District Data Support Analyst for the California College Guidance Initiative. This role involves overseeing the processing and troubleshooting of district transcript files, supporting Local Education Agencies, and ensuring data validity for educational systems.

Responsibilities

• Regularly process and review logs for transcript files in AWS and CaliforniaColleges.edu environments
• Develop documentation that considers the technical and end user needs to create the transcript files and convey data validity concerns in an articulate, actionable manner
• Ensure progress on cases in accordance with case management specifications
• Support ongoing quality assurance testing on transcript files for existing and onboarding districts
• Performing research and designing test case scenarios to identify system bugs
• Support investigation and resolution of transcript file issues both structural and data validity
• Develop and maintain documentation that supports the processing of transcript files
• Communicating and/or virtually meeting with Data Leads in CCGI partner LEAs to resolve data file related items
• Other duties as assigned by your supervisor

Skills

• Bachelor's Degree in a Business, Math, Information Technology related major or equivalent professional experience
• At least two years of cumulative professional experience
• At least three years experience with K-12 or higher education transcript data sets. Familiarity with CALPADS data sets is a plus
• Minimum of 2+ years' experience working with and analyzing complex data files and file formats
• High level of comfort working with large data sets using text editors and SQL or similar language to query Transcript files
• Familiarity with one or more K-12 student information systems (SIS), such as PowerSchool, Aeries, Infinite Campus, Synergy, etc., is required
• Demonstrated ability to develop technical documentation
• Strong decision-making skills and collaborative spirit, with the ability to take abstract brainstorming and generate concrete proposals for action
• Advance projects without detailed supervision, balancing multiple responsibilities and providing colleagues with actionable proposals for advancing collective efforts
• Desire to collaborate with others by providing and receiving direct feedback, being vulnerable, and leading with professionalism and kindness
• Thrive in a fast-paced environment with changing priorities and deadlines
• Juggle multiple projects of various scopes with ease and grace
• Meticulous attention to detail
• Excellent verbal communication skills and the ability to communicate with various levels of professionals
• A commitment to the ongoing process of recalling and identifying what you've learned from each project, then explaining what you've learned to others, and finally making connections that allow you to implement change for your next project
• Comfort with the software tools and languages in use at CCGI (SQL, Jira, Excel, Salesforce)

Benefits

• Paid holidays
• Sick and vacation leave
• Medical, dental, and vision insurance
• Employee Assistance Program
• A defined benefit retirement plan (CalPERS)
• 403(b) and 457(b) retirement plans
• $50,000 Basic Life and Accidental Death and Dismemberment insurance coverage for eligible employees
• Flexible Spending Accounts
• Tuition Reimbursement
• Voluntary Life Insurance
• Pet insurance

Company Overview