[Remote] Remote E-commerce Estimated Delivery Date Administrator

Note: The job is a remote job and is open to candidates in USA. Signet Jewelers is the world's largest retailer of diamond jewelry, committed to a people-first approach. The Remote E-commerce Estimated Delivery Date Administrator will manage the Actual Arrival Date calculations for all online products, ensuring accuracy and alignment across various teams and systems.

Responsibilities

• Ensures accurate calculation and online customer facing display of Actual Arrival Dates for all US Signet Banners for stocked products across all fulfilment methods during non-peak
• Closely monitor performance and accuracy of Nextuple AIML Predictive and Configured AADs for drop ship skus
• Partner with Nextuple resources and Signet Tech owners to plan, execute and evaluate model retrainings and associated Meta Data Outputs
• Ensure alignment in data between Signet systems and Nextuple and identify appropriate buffer days and/or blacklisting for model when necessary to maintain integrity of AADs
• Maintain accurate outage dates for all vendors, DCs, Stores, and Carriers in Hybris, PIM and IMS
• Builds and executes Holiday plans for managing AAD data to ensure calculation and online customer facing display of Actual Arrival Dates for Stocked Skus for all US Signet Banners across all fulfillment types in accordance with established sku level guaranteed order cut off dates and times
• Compile and submit all Drop Ship Vendor Sku Holiday Cut Off Dates to Nextuple, make necessary updates through the holiday period, including identifying newly added skus and the corresponding Holiday Cut Offs
• Execution of reconciliations across Signet records, PIM data and Nextuple to ensure constant data alignment
• Responsible for working with Manager to build governance around entry and management of AAD data, and maintaining documentation of processes and procedures related to AAD Data
• Execute regression UAT to validate accurate AAD calculation for all banners and all fulfillment types for each Hybris Release (approx.. 18 per year)
• Responsible for identifying, reporting, and tracking any bugs impacting AAD in lower environments or in production
• Serve as business resource in support of any project or enhancement that directly impacts AAD calculation logic, or Customer Facing AAD messaging or display related to websites or online order communication

Skills

• Management of all aspects of the Actual Arrival Date (AAD) for all online skus -both drop ship and stocked product- for all banners
• Managing all data impacting AAD calculation for all products, DC's (including SFS), and vendors during non-peak times
• Building and executing the AAD management plan for all skus/DC's/Vendors to support identified Guaranteed Order Cut Offs for holidays
• Serving as the business partner for Nextuple Vendor whose application provides the AIML Predictive Delivery Dates for Drop Ship skus
• Executing UAT on AAD for all Hybris Releases
• Serving as the primary business support resource for all projects/enhancements that impact AAD calculation logic
• Ensuring accurate calculation and online customer facing display of Actual Arrival Dates for all US Signet Banners for stocked products across all fulfilment methods during non-peak
• Monitoring performance and accuracy of Nextuple AIML Predictive and Configured AADs for drop ship skus
• Partnering with Nextuple resources and Signet Tech owners to plan, execute and evaluate model retrainings and associated Meta Data Outputs
• Ensuring alignment in data between Signet systems and Nextuple and identifying appropriate buffer days and/or blacklisting for model when necessary to maintain integrity of AADs
• Maintaining accurate outage dates for all vendors, DCs, Stores, and Carriers in Hybris, PIM and IMS
• Building and executing Holiday plans for managing AAD data to ensure calculation and online customer facing display of Actual Arrival Dates for Stocked Skus for all US Signet Banners across all fulfillment types
• Compiling and submitting all Drop Ship Vendor Sku Holiday Cut Off Dates to Nextuple
• Making necessary updates through the holiday period, including identifying newly added skus and the corresponding Holiday Cut Offs
• Executing reconciliations across Signet records, PIM data and Nextuple to ensure constant data alignment
• Working with Manager to build governance around entry and management of AAD data
• Maintaining documentation of processes and procedures related to AAD Data
• Executing regression UAT to validate accurate AAD calculation for all banners and all fulfillment types for each Hybris Release (approx.. 18 per year)
• Identifying, reporting, and tracking any bugs impacting AAD in lower environments or in production
• Serving as business resource in support of any project or enhancement that directly impacts AAD calculation logic, or Customer Facing AAD messaging or display related to websites or online order communication

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