[Remote] Sr. Data Center Infrastructure Engineer
Note: The job is a remote job and is open to candidates in USA. Netskope is a leading cloud security company that focuses on redefining Cloud, Network, and Data Security. They are seeking a Data Center Infrastructure Engineer to manage and deploy data center equipment and infrastructure for the Netskope Cloud Security Platform, ensuring efficient operation and maintenance.
Responsibilities
- Coordinate data center remote hands to perform various hardware troubleshooting tasks like replacing power supplies, memory modules, drives, cables, motherboard, etc
- Work with various vendors to receive and verify new equipment for BOM’s
- Create data center diagrams and rack elevations
- Occasionally travel to local and remote data center locations for break/fix hardware replacements or other projects (passport is required)
- Coordinate with internal service owners to schedule downtime for server component replacements
- Submitting LOA to colocation vendors to activate new transit circuits
- Run validation tools to confirm rack server to switch connectivity pre and post shipment
- Maintain an updated inventory of spare parts and accessories at each data center
- Standardized documents, references, and procedures that explain common recurring tasks in data centers
- Work with internal teams on Jira projects to complete tasks
- Open tickets for shipping and receiving equipment to and from remote data centers
- Point of contact for data center hardware related projects
- Attend weekly meetings to provide updates on projects and tasks
Skills
- Knowledge of industry structured cabling standards and best-practices
- Experience working with copper and fiber cables (CAT6, SFP+, QSFP+, LC, SC)
- Shipping and receiving equipment to and from remote data centers
- Meticulous attention to detail and inventory organizational skills
- Project and team management experience
- 8+ years of on-prem large scale data center experience supporting the data center equipment and/or infrastructure (Power, Space, Cooling, Equipment)
- Experience setting up RAID, IPMI, and BIOS configurations
- Data center support including rack, stack, and cabling infrastructure
- Hands-on experience with break/fix and building servers (bare metal chassis, adding motherboard, CPU, RAM, drives, cables, etc)
- Expert level hardware troubleshooting experience with Supermicro, Opengear, Arista, Juniper
- Power consumption understanding (3-phase, single-phase, KW, KVA)
- Deep linux understanding with experience using ssh, bash, scp, grep, awk
- DCIM
- Linux
- Zabbix
- Jira
- Confluence
- GitHub
- Google Sheets/Docs
- SumoLogic
Benefits
- Participation in a bonus plan (for non-sales roles)
- A stock award program
- A comprehensive health plan
- Catered lunches
- Office celebrations
- Employee recognition events
- Social professional groups such as the Awesome Women of Netskope (AWON)
Company Overview
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