[Remote] Leave Payroll Analyst

Note: The job is a remote job and is open to candidates in USA. Sparrow is a high-tech employee leave management solution dedicated to simplifying the leave process for companies. As a Leave Payroll Analyst, you will prepare employee leave and payroll calculations, collaborate with customers' payroll teams, and contribute to improving Sparrow's product.

Responsibilities

• Provide internal support for our leave specialists with leave and payroll calculations:
• Work with the leave specialists by preparing customized and personalized payroll plans and payroll reconciliations for our customers’ payroll teams
• Act responsively, accurately, and with attention to customers’ payroll deadlines
• Ensure correct personalized payroll plans are calculated on the Sparrow dashboard
• Interface and collaborate comfortably with a variety of key parties including: leave specialists, sales and marketing, and engineering teams through various channels (instant message, email, video chat)
• Effectively collaborate with our customers’ payroll teams to ensure they love Sparrow:
• Work with onboarding specialists to understand our customers’ payroll needs
• Assist with the setup of customized personalized payroll plans, payroll schedules, and payroll workflows
• Share best practices for leave payroll when needed
• In collaboration with the Sparrow team, build a better product:
• Collect and share product feedback
• Identify improvements in payroll calculations software and services
• Provide input on payroll system integrations
• Implement process improvements to resolve inefficiencies and address customer pain points

Skills

• 2+ years of experience in either data-focused operations, payroll, accounting, or bookkeeping
• Excellent spreadsheet skills. Adept at using Excel functions, formulas, and cell formatting
• Superior organization skills and detail-oriented. You're able to manage a multitude of tasks with accuracy and attention to deadlines
• Outstanding verbal and written communication skills. Clear, empathetic communicator able to distill complex information to ensure understanding. Is able to work with different communication styles
• Trustworthy. You act with discretion and can be trusted to handle confidential information appropriately
• Learner's mindset. Highly self-directed, adaptable, and open to feedback and implementation in a fast paced, always changing environment
• Someone looking for something new. This is not a traditional payroll role so you will not be doing full-cycle payroll. Instead you will create payroll plans for our customers
• Able to become a subject matter expert. Your coworkers and Sparrow customers will look to you as a go-to resource for all things payroll

Company Overview