Accounts Payable / Receivable Processor / Agency Bill

HomeServices of America is responsible for managing financial transactions related to agency-billed insurance policies. The role involves handling accounts payable and receivable duties, including invoice processing, payment issuance, and reconciliation of accounts.

Responsibilities

• Review and process all invoices. Code, calculate and verify invoice accuracy, discounts and approvals. Investigate and resolve discrepancies. Prepare and issue payments. Follow up as needed to expedite payment
• Generate and distribute agency-billed invoices to clients for insurance premiums, fees, and related charges
• Post and apply incoming payments (checks, ACH, credit cards) accurately to client accounts
• Monitor outstanding receivables and follow up on past-due balances
• Coordinate with account managers and producers to resolve billing discrepancies or client inquiries
• Maintain up-to-date client account records, including payment schedules and installment plans
• Process and remit premium payments to insurance carriers in accordance with contractual due dates
• Review carrier statements and match them against agency-billed policies and collected premiums
• Ensure proper allocation of commissions, fees, and premium amounts when issuing payments
• Track and manage payable balances to avoid late payments or coverage issues
• Provide administrative support to the department, maintaining electronic and paper filing systems to provide for ease of research and auditing
• Perform monthly reconciliation of agency bill accounts, including trust accounts, receivables, and payables
• Identify and resolve discrepancies between internal systems, carrier statements, and bank accounts
• Maintain, review, and update formal written procedures related to agency bill processing, ensuring accuracy and compliance with current practices
• Complete special projects as assigned
• Performs additional responsibilities as requested or assigned

Skills

• Associate's degree in accounting or business, or equivalent knowledge and work experience
• 1 to 3 years experience in a general accounting environment and/or understanding of basic accounting principles
• Experience working with vendors and customers
• Strong computer and calculator skills, and proficiency in Excel
• Ability to calculate figures and amounts such as discounts and interest
• Effective oral and written communication skills
• Effective analytical and problem-solving skills
• Ability to prioritize and handle multiple tasks and projects concurrently

Benefits

• Full suite of benefits including Medical, Health Savings Account, Dental, Vision, Life Insurance, Paid Vacation (PTO), 401(k) with employer match, Flexible Spending Account, and Employee Assistance Program (EAP)

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