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Principal Supply Chain Process Architect

100% Remote Full-time Open now

Job Description:

  • Architect end-to-end supply chain processes (Plan / Source / Deliver and key interfaces), making cross-functional handoffs, decision points, and constraints explicit, and driving simplification and repeatability at scale.
  • Define and maintain global standards including process blueprints, standard work/SOPs, business rules, RACI/decision rights, escalation paths, and a pragmatic variation policy (what must be global, what can be configured, and what can vary locally) with clear rationale and governance.
  • Establish objectives and priorities with stakeholders based on data-based ROI determinations and business objectives.
  • Effectively facilitate problem identification, knowledge sharing and solutioning across complex stakeholder groups.
  • Lead solution implementation and/or identify resource needs to achieve objectives.
  • Design practical controls at critical points (e.g., promise/commit, allocation, master data touchpoints, quality holds, supplier escalation), specifying evidence expectations that are workable in real operations.
  • Lead systemic defect elimination, driving root-cause problem solving across process, data, system, and behavior, and reducing dependence on workarounds via a managed workaround registry with owner, risk, expiry, and exit plan.
  • Leverage analytics and AI tools to accelerate process mapping, root-cause analysis, and scenario design, multiplying the impact and speed of improvements.
  • Partner with Data Governance to define process data requirements, KPI definitions, and data quality expectations that enable one version of the truth for decision making.
  • Partner with IT to align process intent with system capabilities and to drive clear business rules and requirements (epics/stories, acceptance criteria) while minimizing unnecessary customization, especially on enterprise platforms (Oracle preferred).
  • Measure outcomes and drive follow-through by defining success criteria and KPIs for adoption/compliance and performance impact, monitoring leading indicators, and coordinating corrective actions when targets aren’t met.
  • Manage a team of 3-5 process engineers and analysts (potential future scope).
  • Drive a culture of continuous improvement.

Requirements:

  • 15+ years in supply chain process design, operations excellence, or operating model roles in a global enterprise, with demonstrated end-to-end scope beyond a single function.
  • Proven ability to build operating mechanisms (standards, decision rights, governance, controls, measures) that scale across regions and cross-functional teams.
  • Strong systems thinking and trade-off management skills: able to optimize locally within enterprise standards and variation rules and to articulate downstream impacts and constraints.
  • Experience working with enterprise platforms (Oracle preferred) and partnering with IT on process-to-system translation, including business rules, requirements, and acceptance criteria.
  • High data fluency: understanding of master data, transaction flows, disciplined KPI definition, and practical data quality controls in an operational context.
  • Executive-level influence and facilitation skills; able to align senior stakeholders without direct authority and coach teams toward consistent execution.
  • Excellent organizational and project management skills, with a track record of identifying and resolving risks, issues, and dependencies and delivering initiatives on-time and on-budget.
  • Experience leveraging AI, automation and desktop tools to increase individual productivity and as solution options.

Benefits:

  • Health insurance
  • Professional development opportunities

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