Project Manager, Platform Initiatives & Ops

Priority Technology Holdings, Inc. is a leading financial technology company focused on delivering innovative financial solutions. The Project Manager will analyze operational and payment data, maintain dashboards, and drive initiatives to optimize payment processing workflows, collaborating with internal teams and external vendors to enhance efficiency and resolve challenges.

Responsibilities

• Leverage Excel, BI tools (Power BI, Tableau, etc.), and/or SQL to analyze operational data, maintain dashboards, and present findings to stakeholders
• Collaborate with internal stakeholders to scope, prioritize, and execute data-informed operational projects, ensuring alignment with business goals
• Identify and recommend process improvements based on data insights to increase efficiency, accuracy, and scalability in payment processing
• Leverage AI-assisted development (using AI prompting tools like Codex, Gemini, or ChatGPT) to design and troubleshoot dashboards, queries, and datasets

Skills

• 1-3 years of experience in working with operational data
• Proficiency in Excel, including pivot tables, lookups, and basic to intermediate formulas
• Proficiency in AI Tools - (using LLMs like Gemini or Codex) as a primary tool for technical problem-solving, lightweight code generation, and process optimization
• Experience with a data visualization tool such as Power BI, Tableau, or Looker; SQL skills a plus
• Interest in payments, financial services, or transaction processing
• A willingness to dive in and take ownership
• Strong communication and interpersonal skills
• Analytical mindset with the ability to solve problems and think proactively
• Understanding of ACH, card processing, or banking operations is a bonus

Benefits

• Bonus programs
• Financial wellness resources and employee discount programs
• Medical, dental, and vision coverage
• Mental health support for employees and dependents through Lyra Health
• Family planning and womens health benefits through Carrot
• Gym membership reimbursement and virtual wellness programs (including yoga)
• 3 weeks PTO to start, with unlimited PTO after year one
• Education expense reimbursement
• Leadership development programs
• Certified Payments Professional (CPP) certification support

Company Overview