Senior Training Manager (LMS)

Certified Group is committed to partnering with customers to deliver innovative scientific solutions and expertise – So The World Can Trust In What It Consumes™. Our network of 30+ North American and European laboratories serves the food & beverage, dietary supplements, cosmetics, OTC, tobacco/nicotine, cannabis, and hemp industries. Our Brands Certified Group is comprised of a set of specialized brands that collectively deliver laboratory testing, regulatory consulting, and certification & audit services across highly regulated industries:

• Certified Laboratories – Provides comprehensive analytical and microbiological testing, primarily supporting food, beverage, cosmetics, OTC, and dietary supplement industries.
• Food Safety Net Services (FSNS) – A leading network of ISO-accredited laboratories across North America, focused on food safety testing, operational support, and technical services for the food industry.
• Labstat – A global leader in contract research and testing for nicotine, tobacco, cannabis, hemp, and next-generation products, with deep expertise in analytical chemistry and toxicology.
• EAS Consulting Group – A regulatory consulting firm offering expert guidance, training, and auditing support across FDA, USDA, and other regulated sectors, powered by a large network of independent advisors.
• FSNS Certification & Audit – Provides accredited third-party auditing and certification services, including food safety, animal welfare, and GMP programs.

Job Summary: Are you passionate about shaping exceptional employee experiences and building a culture of continuous learning? We are seeking a hands on Training Manager to lead the design and execution of a best-in-class learning strategy for our multi-site laboratory testing organization. This is a high-impact role responsible for creating a consistent, streamlined approach to training that empowers employees, builds capability, enables retention, and drives operational excellence. From onboarding new hires to preparing future leaders, you will partner with subject matter experts to design and deliver programs that make a measurable difference in performance and engagement. This leader will uphold our purpose – so the world can trust in what it consumes by fostering a culture aligned to our mission and values: Purpose: So the world can trust in what it consumes. Mission: Partner with customers to deliver innovative scientific solutions and expertise. Values: start with the customer, commit to safety and quality, drive to deliver, act with integrity and support the team. Essential Responsibilities:

• Own the Learning Journey: Develop and implement a comprehensive and modernized training framework that ensures consistency and quality across all sites. Ensure training is prioritized according to business needs. Ensure training curriculum evolves with changing business capability needs. Includes ownership of our learning management system (LMS).
• Transform Onboarding: Lead the design and execution of an engaging first-year onboarding experience—critical to employee success and retention.
• Build Skills & Careers: Oversee technical, professional, and leadership development programs that enable career progression and readiness for future roles.
• Measure What Matters and Enable Accountability: Manage a Learning Dashboard of KPIs to track training effectiveness, completion rates, and impact on business outcomes. Use data-driven insights to continuously improve training effectiveness and drive accountability.
• Enable Local Teams: Mentor and enable regional Training Specialists through a Train-the-Trainer program, ensuring they have the tools and guidance to deliver excellence locally.
• Collaborate for Impact: Partner with Operations, HR, Quality/Regulatory, Safety, and a community of field-based Trainers to ensure high-impact and effective training (both online and on the job).
• Innovate & Improve: Continuously evaluate and enhance training content, delivery methods, and measurement practices to keep learning engaging and effective

Education & Experience:

• Bachelor's degree required (Education, Organizational Development, HR, or related field preferred).
• 7–10 years in adult learning and development within an operational or multi-site environment.
• Experience in multisite business that requires leading through influence and collaboration in a virtual environment.
• Proven success in designing and implementing training programs that drive measurable results.
• Experience with online learning tools, technology and learning management systems.
• Employee focus
• Ability to work both independently and in teams.

Preferred Qualifications:

• Strong organizational skills and attention to detail.
• Ability to lead through collaboration and inspire a culture of learning.
• Ability to analyze metrics and data and translate insights into actionable strategies.
• Excellent communication skills
• Enables continuous improvement and challenges the status quo.

Physical Demands/Work Environment:

• Remote work environment

By applying, you acknowledge that Certified Group will process your personal information for recruitment and hiring purposes in accordance with our Applicant Privacy Policy. California residents may review additional information about how we collect and use personal information, including retention and rights, in our California Notice at Collection. To view our Privacy Policy, click the link here: Certified Group Privacy Policy We are an Equal Opportunity Employer and make employment decisions without regard to protected characteristics under applicable law. Apply To This Job